Security Resilience

CVE-2023-20047

DoS in Cisco Webex Room Phone Firmware ≤ 1.2.0

Published
20 January 2023
Modified
21 November 2024
Patch / advisory
CVSS Score v3.1 6.5
Click a component to see what it means
Raw vectorCVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
EPSS Score 0.0030 21th percentile
Risk Priority 49 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-20047 is a medium-severity Uncontrolled Resource Consumption (CWE-400) vulnerability in Cisco Webex Room Phone Firmware. Its CVSS base score is 6.5 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique OS Exhaustion Flood (T1499.001); ranked at the 21th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability Data

A vulnerability in the Link Layer Discovery Protocol (LLDP) feature of Cisco Webex Room Phone and Cisco Webex Share devices could allow an unauthenticated, adjacent attacker to cause a denial of service (DoS) condition on an affected device. This vulnerability…

more

is due to insufficient resource allocation. An attacker could exploit this vulnerability by sending crafted LLDP traffic to an affected device. A successful exploit could allow the attacker to exhaust the memory resources of the affected device, resulting in a crash of the LLDP process. If the affected device is configured to support LLDP only, this could cause an interruption to inbound and outbound calling. By default, these devices are configured to support both Cisco Discovery Protocol and LLDP. To recover operational state, the affected device needs a manual restart.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1499.001 OS Exhaustion Flood Impact
Adversaries may launch a denial of service (DoS) attack targeting an endpoint's operating system (OS).
T1499.002 Service Exhaustion Flood Impact
Adversaries may target the different network services provided by systems to conduct a denial of service (DoS).
T1499.003 Application Exhaustion Flood Impact
Adversaries may target resource intensive features of applications to cause a denial of service (DoS), denying availability to those applications.
T1001.003 Protocol or Service Impersonation Command And Control
Adversaries may impersonate legitimate protocols or web service traffic to disguise command and control activity and thwart analysis efforts.
T1003 OS Credential Dumping Credential Access
Adversaries may attempt to dump credentials to obtain account login and credential material, normally in the form of a hash or a clear text password.
T1005 Data from Local System Collection
Adversaries may search local system sources, such as file systems, configuration files, local databases, virtual machine files, or process memory, to find files of interest and sensitive data prior to Exfiltration.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2020-3566Same vendor: Cisco
CVE-2023-20155Same vendor: Cisco
CVE-2020-3569Same vendor: Cisco
CVE-2024-20321Same vendor: Cisco
CVE-2024-20526Same vendor: Cisco
CVE-2025-20141Same vendor: Cisco
CVE-2023-20033Same vendor: Cisco
CVE-2023-20067Same vendor: Cisco
CVE-2026-20103Same vendor: Cisco
CVE-2025-20209Same vendor: Cisco

Affected Assets

cisco
webex room phone firmware
≤ 1.2.0
cisco
webex share firmware
≤ 1.2.0
cisco
sip ip phone software
≤ 1.2.0

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

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Detect
Catch it (NIST detect / respond)

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Harden
Shrink the surface (DISA STIG)
  • 5 hardening rules · 3 OS baselines
Validate
Prove the fix (OWASP ASVS)

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Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-400 CWE-770

Limiting concurrent sessions directly prevents uncontrolled resource consumption by capping the number of active sessions per user or account.

addresses: CWE-400 CWE-770

Contingency plan testing includes resource exhaustion scenarios to verify recovery, making it harder for attackers to sustain exploits that cause uncontrolled consumption.

addresses: CWE-400 CWE-770

Updated contingency plans include current procedures to detect, contain, and recover from resource exhaustion, limiting an attacker's ability to sustain impact from uncontrolled consumption.

addresses: CWE-400 CWE-770

Alternate site allows resumption of operations if resource exhaustion at the primary site is exploited to cause unavailability.

addresses: CWE-400 CWE-770

Alternate telecommunications services enable resumption of essential functions when primary services become unavailable due to uncontrolled resource consumption.

addresses: CWE-400 CWE-770

Planning and coordination of security activities (scans, tests, maintenance) directly imposes scheduling and throttling that prevents those activities from producing uncontrolled resource consumption.

addresses: CWE-400 CWE-770

Performance metrics and monitoring inherently track resource consumption patterns, making uncontrolled consumption easier to detect and mitigate.

addresses: CWE-400 CWE-770

Terminating idle connections bounds resource consumption that would otherwise allow uncontrolled accumulation of open sessions.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.IR-04 partial match
blocks

Monitoring capacity and taking action to maintain availability directly reduces unchecked resource allocation.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

removes
removes
removes
removes
finds

Pre-agreed severity-based prioritization and resource allocation during incident triage reduce the likelihood that an attacker-induced resource exhaustion will overwhelm the organization before corrective action is taken.

Hardening callouts derived

Configuration rules from DISA STIG baselines that bear on weaknesses of the type cited by this CVE. Each rule is shown with the relationship its mapping actually records, against the CWE it was authored against. Derived via CVE→CWE over `controls_xwalks` (higher-evidence rows only; rows rated `none` are excluded).

Oracle Linux 8 (2 rules)
  • V-248552 OL 8 must be configured so that all network connections associated with SSH traffic terminate after becoming unresponsive. blocks CWE-770
  • V-248553 OL 8 must be configured so that all network connections associated with SSH traffic are terminated after 10 minutes of becoming unresponsive. blocks CWE-770
Oracle Linux 9 (2 rules)
  • V-271710 OL 9 must be configured so that all network connections associated with SSH traffic are terminated after 10 minutes of becoming unresponsive. blocks CWE-770
  • V-271709 OL 9 must be configured so that all network connections associated with SSH traffic terminate after becoming unresponsive. blocks CWE-770
RHEL 8 (1 rule)
  • V-230244 RHEL 8 must be configured so that all network connections associated with SSH traffic terminate after becoming unresponsive. blocks CWE-770

References