Security Resilience

CVE-2023-20259

DoS in Cisco Unified Communications Manager 12.5\(1\)su7 … 14su3

Published
04 October 2023
Modified
21 November 2024
Patch / advisory
CVSS Score v3.1 8.6
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H
EPSS Score 0.0081 56th percentile
Risk Priority 63 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-20259 is a high-severity Uncontrolled Resource Consumption (CWE-400) vulnerability in Cisco Unified Communications Manager. Its CVSS base score is 8.6 (High).

Operationally, ranked in the top 44% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability Data

A vulnerability in an API endpoint of multiple Cisco Unified Communications Products could allow an unauthenticated, remote attacker to cause high CPU utilization, which could impact access to the web-based management interface and cause delays with call processing. This API…

more

is not used for device management and is unlikely to be used in normal operations of the device. This vulnerability is due to improper API authentication and incomplete validation of the API request. An attacker could exploit this vulnerability by sending a crafted HTTP request to a specific API on the device. A successful exploit could allow the attacker to cause a denial of service (DoS) condition due to high CPU utilization, which could negatively impact user traffic and management access. When the attack stops, the device will recover without manual intervention.

CWE(s)

Related Threats

CVEs Like This One

CVE-2023-20266Same product: Cisco Emergency Responder
CVE-2024-20500Same vendor: Cisco
CVE-2023-20051Same vendor: Cisco
CVE-2023-20176Same vendor: Cisco
CVE-2024-20344Same vendor: Cisco
CVE-2024-20502Same vendor: Cisco
CVE-2025-20162Same vendor: Cisco
CVE-2026-20084Same vendor: Cisco
CVE-2026-20066Same vendor: Cisco
CVE-2004-1464Same vendor: Cisco

Affected Assets

cisco
emergency responder
14su3
cisco
prime collaboration deployment
14su3
cisco
unified communications manager
12.5\(1\)su7, 14su3
cisco
unified communications manager im \& presence service
12.5\(1\)su7, 14su3
cisco
unity connection
14su3

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-400

Limiting concurrent sessions directly prevents uncontrolled resource consumption by capping the number of active sessions per user or account.

addresses: CWE-400

Analysis identifies uncontrolled resource consumption indicative of denial-of-service or abuse attempts.

addresses: CWE-400

Contingency plan testing includes resource exhaustion scenarios to verify recovery, making it harder for attackers to sustain exploits that cause uncontrolled consumption.

addresses: CWE-400

Updated contingency plans include current procedures to detect, contain, and recover from resource exhaustion, limiting an attacker's ability to sustain impact from uncontrolled consumption.

addresses: CWE-400

Alternate site allows resumption of operations if resource exhaustion at the primary site is exploited to cause unavailability.

addresses: CWE-400

Alternate telecommunications services enable resumption of essential functions when primary services become unavailable due to uncontrolled resource consumption.

addresses: CWE-400

The team can analyze and respond to resource exhaustion incidents, reducing the impact of attacks that exploit uncontrolled consumption weaknesses.

addresses: CWE-400

Timely maintenance support and spare parts enable rapid recovery from failures induced by uncontrolled resource consumption, shortening the impact window of denial-of-service attacks.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Pre-agreed severity-based prioritization and resource allocation during incident triage reduce the likelihood that an attacker-induced resource exhaustion will overwhelm the organization before corrective action is taken.

finds

Early notification of anomalous resource consumption or system malfunctions enables throttling or isolation before availability is lost.

A.8.15 Logging partial match
finds

Specifying log storage limits and rotation procedures reduces the risk that unbounded log growth will exhaust disk or memory resources and cause denial of service.

finds

Resource-utilization monitoring and alerting on bottlenecks or overloads limits the impact of denial-of-service or resource-exhaustion attacks.

blocks

A.8.20 implements network-level protections (firewalls, segmentation, protocol hardening, monitoring, authentication of systems/devices) that can limit abuse of a resource-consuming weakness but do not stop the weakness from being exploitable; the flaw remains present in the product and can still be triggered from an authorized or internal context.

blocks

Monitoring network service usage and applying controls to restrict access when necessary limits an attacker’s ability to consume excessive resources through unrestricted or unauthenticated service calls.

Hardening callouts derived

DISA STIG baselines are authored against specific weaknesses. Where this CVE cites a broad weakness class, the mapping is not asserted at that abstraction (owner ruling, 2026-09-25: grade only at Base and below), so no rule is shown here rather than a rule shown against the wrong grain.

  • No fine-grained STIG row for CWE-400, a class-level weakness. Rules are authored against its narrower children: CWE-770.

References