Raw vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:L/A:LSummary
CVE-2024-34697 is a high-severity Injection (CWE-74) vulnerability in Freescout Freescout. Its CVSS base score is 7.6 (High).
Operationally, exploitation aligns with the MITRE ATT&CK technique Browser Session Hijacking (T1185); ranked at the 44th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.
The strongest mitigations our analysis identified map to SA-11 (Developer Testing and Evaluation) and SI-10 (Information Input Validation) — see the control section below for these in your framework.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2024-34993
Vulnerability Data
FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to…
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the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
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Mitigating Controls (NIST 800-53 r5) AI
Developer testing and evaluation can discover missing or incorrect input neutralization through targeted web-application tests.
SI-10 directly requires validation of information inputs to reject malformed or special-element content before it reaches downstream parsers.
Output filtering can catch or sanitize unneutralized script content before it is served to users.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
Secure SDLC practices directly require input validation and output encoding that prevent injection flaws.
Patching and EOL replacement can remediate known XSS instances in libraries or frameworks (partial) but do nothing to enforce input neutralization in application code (none).
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Security testing in development catches injection vulnerabilities before release.
Knowledge exchange on emerging attack techniques and patches reduces the likelihood that cross-site scripting flaws remain unaddressed in deployed applications.
Operational indicators of compromise for web-application attacks can be incorporated into WAF or input-filtering rules, lowering the likelihood that unsanitized data reaches the browser.
Logging supports detection of injection attempts but does not prevent the weakness.
Monitoring activities can identify active injection attacks after they occur.
Secure development life cycle mandates input validation and output encoding that directly prevent injection flaws.