CVE-2025-24388
Raw vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:LCVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.
Summary
CVE-2025-24388 is a low-severity Incomplete List of Disallowed Inputs (CWE-184) vulnerability in Otrs (inferred from references). Its CVSS base score is 3.8 (Low).
Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked at the 15th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
The strongest mitigations our analysis identified map to SI-10 (Information Input Validation) — see the control section below for these in your framework.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2025-18393
Vulnerability Data
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS…
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2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
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- 2 hardening rules · 1 OS baseline
V3.5.2V4.4.2V16.2.5
Mitigating Controls (NIST 800-53 r5) AI
SI-10 requires validity checks on inputs, which structurally replaces incomplete deny-lists with complete allow-list or sanitization logic.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
Secure SDLC practices directly require complete, positive input validation instead of incomplete denylists.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Security testing can discover missing input checks, but does not prevent the weakness during development.
Application security requirements can mandate complete input validation rules, but the control itself does not prescribe how to build those rules.
Secure architecture principles include robust input validation design, yet the control is broader than this single weakness.
Secure coding standards directly require exhaustive allow-lists or complete deny-lists for inputs, addressing the root cause of incomplete disallowed-input lists.