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Attackers Use Microsoft Teams IT Support Scams to Deploy Malware and Ransomware

Our takeAttackers are using throwaway Microsoft tenants to open external Teams chats that impersonate internal IT and push malware or ransomware. Treat every unsolicited Teams message as suspect; verify out-of-band before clicking anything or calling back.
Sources (5)
What this means for you — Security leader:Train helpdesk and end users to treat unsolicited external Teams messages as suspect; verify any IT support request out-of-band before clicking links, granting access, or downloading anything.
What this means for you — Lean IT orgs:If you get an unexpected Teams message from someone claiming to be IT support, close it and call your actual provider using a known good number before taking any action.
What this means for you — MSP:Advise all clients to disable external chat creation where feasible and treat every unsolicited Teams IT-support request as malicious until verified out-of-band.
What this means for you — Researcher:Monitor for new throwaway Microsoft 365 tenants used in Teams-based social engineering; the pattern is established across hundreds of incidents.