Cyber Resilience

CVE-2023-20004

Cisco Telepresence Collaboration Endpoint 9.0.0.0 – 9.15.17.4

Published
15 November 2024
Modified
30 July 2025
Patch / advisory
CVSS Score v3.1 4.4
Click a component to see what it means
Raw vectorCVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N
EPSS Score 0.0019 9th percentile
Risk Priority 34 floored blend · peak EPSS

Summary

CVE-2023-20004 is a medium-severity Link Following (CWE-59) vulnerability in Cisco Telepresence Collaboration Endpoint. Its CVSS base score is 4.4 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Path Interception (T1034); ranked at the 9th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to AC-3 (Access Enforcement) and AC-6 (Least Privilege) — see the control section below for these in your framework.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

Three vulnerabilities in the CLI of Cisco TelePresence CE and RoomOS could allow an authenticated, local attacker to overwrite arbitrary files on the local file system of an affected device. These vulnerabilities are due to improper access controls on files…

more

that are on the local file system. An attacker could exploit these vulnerabilities by placing a symbolic link in a specific location on the local file system of an affected device. A successful exploit could allow the attacker to overwrite arbitrary files on the affected device. To exploit these vulnerabilities, an attacker would need to have a remote support user account. Note: CVE-2023-20092 does not affect Cisco DX70, DX80, TelePresence MX Series, or TelePresence SX Series devices. Cisco has released software updates that address these vulnerabilities. There are no workarounds that address these vulnerabilities.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1034 Path Interception Persistence
**This technique has been deprecated.
T1547.009 Shortcut Modification Persistence
Adversaries may create or modify shortcuts that can execute a program during system boot or user login.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2023-20008Same product: Cisco Roomos
CVE-2023-20091Same product: Cisco Roomos
CVE-2023-20090Same product: Cisco Roomos
CVE-2023-20094Same product: Cisco Roomos
CVE-2023-20002Same product: Cisco Roomos
CVE-2025-20329Same product: Cisco Roomos
CVE-2023-20093Same product: Cisco Roomos
CVE-2023-20092Same product: Cisco Roomos
CVE-2026-20153Same product: Cisco Roomos
CVE-2026-20187Same product: Cisco Roomos

Affected Assets

cisco
telepresence collaboration endpoint
9.0.0.0 — 9.15.17.4
cisco
roomos
10.0.1.2 — 11.1.2.4

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V15.4.2

Mitigating Controls (NIST 800-53 r5) AI

Proper enforcement of access authorizations on the resolved target resource stops a link from reaching an unintended object.

Least-privilege limits the damage an attacker can cause after following an unintended link.

Validating file-name inputs can reject or canonicalize names that resolve to links before access occurs.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
prevents

Secure SDLC practices directly require code to validate paths and avoid unsafe link following.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Security testing can detect link-following flaws before release.

prevents

Secure SDLC practices can mandate link-resolution checks and canonicalization before file access.

prevents

Application security requirements can explicitly require safe handling of symbolic links and path traversal.

prevents

Secure architecture principles include input validation and safe file-access design patterns.

prevents

Secure coding standards directly address canonicalization and symlink attacks during implementation.

mitigates

Access-control rules can limit which files are reachable, reducing exposure to malicious links.

References