Cyber Resilience

CVE-2023-23076

RCE in Zohocorp Manageengine Supportcenter Plus 11.0

Published
01 February 2023
Modified
27 March 2025
CVSS Score v3.1 9.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.74 99.4th percentile
Risk Priority 97 floored blend · peak EPSS

Summary

CVE-2023-23076 is a critical-severity OS Command Injection (CWE-78) vulnerability in Zohocorp Manageengine Supportcenter Plus. Its CVSS base score is 9.8 (Critical).

Operationally, exploitation aligns with the MITRE ATT&CK technique Command and Scripting Interpreter (T1059); ranked in the top 0.6% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

Support Center Plus version 11 is affected by an OS command injection vulnerability, CVE-2023-23076, assigned CWE-78. The flaw occurs in the Executor component when new schedules are created and is rated 9.8 under CVSS 3.1 with a vector of AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

Remote attackers require no authentication or user interaction to exploit the weakness over the network, enabling arbitrary operating-system command execution that can fully compromise the confidentiality, integrity, and availability of the affected system.

Public advisories and bug-bounty reports for the issue are available from ManageEngine and the Zoho bug-bounty program.

The associated EPSS score rose from lower values to a recorded peak of 0.5827 before receding to its current level of 0.4929.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

OS Command injection vulnerability in Support Center Plus 11 via Executor in Action when creating new schedules.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1059 Command and Scripting Interpreter Execution
Adversaries may abuse command and script interpreters to execute commands, scripts, or binaries.
T1059.003 Windows Command Shell Execution
Adversaries may abuse the Windows command shell for execution.
T1059.004 Unix Shell Execution
Adversaries may abuse Unix shell commands and scripts for execution.
T1059.001 PowerShell Execution
Adversaries may abuse PowerShell commands and scripts for execution.
T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2023-38331Same product: Zohocorp Manageengine Supportcenter Plus
CVE-2018-7890Same product class: network monitoring / SIEM
CVE-2021-28958Same product class: network monitoring / SIEM
CVE-2025-3444Same product: Zohocorp Manageengine Supportcenter Plus
CVE-2022-28810Same product class: network monitoring / SIEM
CVE-2021-44077Same product: Zohocorp Manageengine Supportcenter Plus
CVE-2024-41150Same product: Zohocorp Manageengine Supportcenter Plus
CVE-2024-27314Same product: Zohocorp Manageengine Supportcenter Plus
CVE-2023-34197Same product: Zohocorp Manageengine Supportcenter Plus
CVE-2024-38869Same product: Zohocorp Manageengine Supportcenter Plus

Affected Assets

zohocorp
manageengine supportcenter plus
11.0

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V1.2.5
  • V1.2.8
  • V15.2.5

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-78

Platform-independent apps typically execute inside a managed runtime or sandbox that restricts direct OS command execution, reducing the ability to exploit OS command injection.

addresses: CWE-78

Validates inputs to block special elements that would alter OS command execution.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
prevents

PR.PS-06's SDLC practices directly require secure coding and input handling that blocks command-injection defects, yet the single broad outcome leaves many specific neutralization vectors and verification gaps unaddressed.

PR.PS-02 partial match
prevents

Routine patching/maintenance can remediate known command-injection CVEs in dependencies (partial forward) but does nothing to stop developers from introducing improper neutralization in custom code (none reverse).

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Security testing and code review target insecure use of operating-system command interfaces, catching command-injection flaws introduced during development.

References