Security Resilience

CVE-2023-23076

RCE in Zohocorp Manageengine Supportcenter Plus 11.0

High EPSSRCECommand Injection
Published
01 February 2023
Modified
27 March 2025
CVSS Score v3.1 9.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.74 99.5th percentile
Risk Priority 97 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-23076 is a critical-severity OS Command Injection (CWE-78) vulnerability in Zohocorp Manageengine Supportcenter Plus. Its CVSS base score is 9.8 (Critical).

Operationally, exploitation aligns with the MITRE ATT&CK technique NTDS (T1003.003); ranked in the top 0.5% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

Support Center Plus version 11 is affected by an OS command injection vulnerability, CVE-2023-23076, assigned CWE-78. The flaw occurs in the Executor component when new schedules are created and is rated 9.8 under CVSS 3.1 with a vector of AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

Remote attackers require no authentication or user interaction to exploit the weakness over the network, enabling arbitrary operating-system command execution that can fully compromise the confidentiality, integrity, and availability of the affected system.

Public advisories and bug-bounty reports for the issue are available from ManageEngine and the Zoho bug-bounty program.

The associated EPSS score rose from lower values to a recorded peak of 0.5827 before receding to its current level of 0.4929.

OWASP Top 10 for Web (2025)

A05:2025 Injection

EU & UK References

Vulnerability Data

OS Command injection vulnerability in Support Center Plus 11 via Executor in Action when creating new schedules.

CWE(s)
CWE-78

Related Threats

MITRE ATT&CK Enterprise Techniques

T1003.003 NTDS Credential Access
Adversaries may attempt to access or create a copy of the Active Directory domain database in order to steal credential information, as well as obtain other information about domain members such as devices, users, and access rights.
attack.mitre.org →
T1007 System Service Discovery Discovery
Adversaries may try to gather information about registered local system services.
attack.mitre.org →
T1010 Application Window Discovery Discovery
Adversaries may attempt to get a listing of open application windows.
attack.mitre.org →
T1021.004 SSH Lateral Movement
Adversaries may use [Valid Accounts](https://attack.
attack.mitre.org →
T1021.008 Direct Cloud VM Connections Lateral Movement
Adversaries may leverage [Valid Accounts](https://attack.
attack.mitre.org →
T1027.001 Binary Padding Stealth
Adversaries may use binary padding to add junk data and change the on-disk representation of malware.
attack.mitre.org →
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2018-7890Same product class: network monitoring / SIEM
CVE-2021-28958Same product class: network monitoring / SIEM
CVE-2022-28810Same product class: network monitoring / SIEM
CVE-2026-2043Same product class: network monitoring / SIEM
CVE-2026-23920Same product class: network monitoring / SIEM
CVE-2026-2042Same product class: network monitoring / SIEM
CVE-2025-34280Same product class: network monitoring / SIEM
CVE-2024-51092Same product class: network monitoring / SIEM
CVE-2025-34286Same product class: network monitoring / SIEM
CVE-2025-34134Same product class: network monitoring / SIEM

Affected Assets

zohocorp
manageengine supportcenter plus
11.0

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)

—

Validate
Prove the fix (OWASP ASVS)
  • V1.2.5
  • V1.2.8

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

SC-27 Platform-independent Applications
addresses: CWE-78

Platform-independent apps typically execute inside a managed runtime or sandbox that restricts direct OS command execution, reducing the ability to exploit OS command injection.

SI-10 Information Input Validation
addresses: CWE-78

Validates inputs to block special elements that would alter OS command execution.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
blocks

PR.PS-06's SDLC practices directly require secure coding and input handling that blocks command-injection defects, yet the single broad outcome leaves many specific neutralization vectors and verification gaps unaddressed.

PR.PS-02 partial match
blocks

Routine patching/maintenance can remediate known command-injection CVEs in dependencies (partial forward) but does nothing to stop developers from introducing improper neutralization in custom code (none reverse).

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

A.5.14 Information transfer partial match
removes
A.5.15 Access control partial match
removes
A.5.16 Identity management partial match
removes
A.5.17 Authentication information partial match
removes
A.5.18 Access rights partial match
removes
A.8.10 Information deletion partial match
removes

References