Cyber Resilience

CVE-2025-3444

Zohocorp Manageengine Servicedesk Plus Msp ≤ 14.8

Published
22 May 2025
Modified
17 June 2026
Patch / advisory
CVSS Score v3.1 6.5
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS Score 0.014 71th percentile
Risk Priority 54 floored blend · peak EPSS

Summary

CVE-2025-3444 is a medium-severity Unrestricted Upload of File with Dangerous Type (CWE-434) vulnerability in Zohocorp Manageengine Servicedesk Plus Msp. Its CVSS base score is 6.5 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked in the top 29% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to SI-3 (Malicious Code Protection) and CM-7 (Least Functionality) — see the control section below for these in your framework.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is loaded.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
T1505 Server Software Component Persistence
Adversaries may abuse legitimate extensible development features of servers to establish persistent access to systems.
T1505.003 Web Shell Persistence
Adversaries may backdoor web servers with web shells to establish persistent access to systems.
T1059 Command and Scripting Interpreter Execution
Adversaries may abuse command and script interpreters to execute commands, scripts, or binaries.
T1105 Ingress Tool Transfer Command And Control
Adversaries may transfer tools or other files from an external system into a compromised environment.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2024-27311Same product class: network monitoring / SIEM
CVE-2021-37539Same product class: network monitoring / SIEM
CVE-2021-37926Same product class: network monitoring / SIEM
CVE-2013-7390Same product class: network monitoring / SIEM
CVE-2021-37918Same product class: network monitoring / SIEM
CVE-2019-8394Same product class: network monitoring / SIEM
CVE-2025-3835Same product class: network monitoring / SIEM
CVE-2021-44077Same product: Zohocorp Manageengine Servicedesk Plus Msp
CVE-2024-41150Same product: Zohocorp Manageengine Servicedesk Plus Msp
CVE-2024-27314Same product: Zohocorp Manageengine Servicedesk Plus Msp

Affected Assets

zohocorp
manageengine servicedesk plus msp
14.9 · ≤ 14.8
zohocorp
manageengine supportcenter plus
14.9 · ≤ 14.8

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V5.1.1

Mitigating Controls (NIST 800-53 r5) AI

Malicious-code protection at entry points blocks dangerous file types from being accepted and executed.

Least functionality restricts the file types and automatic processing capabilities the system will accept.

SC-18 Mobile Code partial match

Mobile-code controls define, authorize, and block unacceptable uploaded code before automatic processing occurs.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-05 mostly match
prevents

Restricting execution of unauthorized software directly blocks dangerous uploaded files from running.

PR.PS-01 partial match
prevents

Hardened configuration baselines can enforce allowed file types and processing rules.

PR.PS-06 partial match
prevents

Secure development practices include input validation and file-type restrictions that prevent this weakness.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Configuration and acceptance testing verify that file-upload handling enforces allowed types and does not permit dangerous content to be stored or executed.

prevents

Secure-coding guidelines and security testing explicitly address restrictions on allowed file types and upload handling, reducing the risk that dangerous file uploads are accepted without validation.

prevents

Mandated testing for malicious content and known vulnerabilities reduces the likelihood that an outsourced component will contain or accept dangerous file types that could later be uploaded or executed.

mitigates

Application allow-listing and pre-use scanning of received files directly blocks the introduction of executable content that has not been vetted, eliminating the primary vector for unrestricted dangerous file uploads.

References