CVE-2023-38057
Published: 24 July 2023
Summary
CVE-2023-38057 is a medium-severity Improper Input Validation (CWE-20) vulnerability in Otrs Survey. Its CVSS base score is 4.1 (Medium).
Operationally, ranked in the top 35.0% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2023-41883
Vulnerability details
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the…
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replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.
- CWE(s)
Related Threats
No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.
Affected Assets
Mitigating Controls
Likely Mitigating Controls AI
Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.
Directly implements checks on information inputs to reject invalid data before processing.
Penetration testing submits XSS payloads to web applications, detecting cross-site scripting flaws for subsequent remediation.
Security testing and developer training directly verify and enforce proper input validation, reducing exploitability of injection and malformed-data weaknesses.
Security testing and evaluation at multiple SDLC stages directly detects missing or flawed input validation, with the required remediation process ensuring fixes are applied.
Output validation against expected content can reject or sanitize script content in generated web pages, reducing XSS exploitability.
Spam protection mechanisms perform filtering and detection on inbound/outbound messages, directly compensating for missing or weak input validation of unsolicited content.