Cyber Resilience

CVE-2024-20310

Path Traversal in Cisco Unified Communications Manager Im And Presence Service 10.0\(1\) … 14.0su2a

Published
03 April 2024
Modified
17 June 2026
Patch / advisory
CVSS Score v3.1 6.1
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
EPSS Score 0.0050 40th percentile
Risk Priority 47 floored blend · peak EPSS

Summary

CVE-2024-20310 is a medium-severity Relative Path Traversal (CWE-23) vulnerability in Cisco Unified Communications Manager Im And Presence Service. Its CVSS base score is 6.1 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked at the 40th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to SI-10 (Information Input Validation) and AC-3 (Access Enforcement) — see the control section below for these in your framework.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

A vulnerability in the web-based interface of Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against an authenticated user of the interface. This vulnerability…

more

exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
T1005 Data from Local System Collection
Adversaries may search local system sources, such as file systems, configuration files, local databases, virtual machine files, or process memory, to find files of interest and sensitive data prior to Exfiltration.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2025-20330Same product: Cisco Unified Communications Manager Im And Presence Service
CVE-2024-20457Same product: Cisco Unified Communications Manager Im And Presence Service
CVE-2023-20108Same product: Cisco Unified Communications Manager Im And Presence Service
CVE-2024-20449Same vendor: Cisco
CVE-2024-20352Same vendor: Cisco
CVE-2023-20066Same vendor: Cisco
CVE-2023-20242Same product: Cisco Unified Communications Manager Im And Presence Service
CVE-2023-20166Same vendor: Cisco
CVE-2023-20098Same vendor: Cisco
CVE-2023-20167Same vendor: Cisco

Affected Assets

cisco
unified communications manager im and presence service
10.0\(1\), 10.0\(1\)su1, 10.0\(1\)su2, 10.5\(1\), 10.5\(1\)su1

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V5.3.2

Mitigating Controls (NIST 800-53 r5) AI

Explicit validation of path inputs stops .. sequences from ever being interpreted by the file system.

Access enforcement directly blocks unauthorized file reads/writes that result from unresolved .. sequences.

Information-flow rules can be configured to reject traversals that would move data outside an approved directory boundary.

Least privilege reduces the set of reachable files even when a traversal succeeds.

Secure-engineering principles require safe pathname construction and input neutralization before any file operation.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
prevents

Secure SDLC practices directly require input validation and path sanitization that prevent relative traversal.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Security testing in development catches path traversal via static/dynamic analysis, but does not itself implement the fix.

prevents

Secure development lifecycle mandates input validation and path-handling controls that directly prevent relative path traversal.

prevents

Application security requirements explicitly call for controls against path traversal and other injection flaws.

prevents

Secure architecture principles include directory isolation and canonicalization, reducing but not eliminating traversal risk.

prevents

Secure coding standards require neutralizing path traversal sequences, directly addressing CWE-23.

mitigates

Information access restriction limits which files can be reached, mitigating impact but not preventing the traversal flaw.

References