Cyber Resilience

CVE-2024-20405

XSS in Cisco Finesse ≤ 11.6\(1\)

XSS
Published
05 June 2024
Modified
21 November 2024
Patch / advisory
View advisory
CVSS Score v3.1 4.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
EPSS Score 0.0065 48th percentile
Risk Priority 36 floored blend · peak EPSS

Summary

CVE-2024-20405 is a medium-severity Improper Input Validation (CWE-20) vulnerability in Cisco Finesse. Its CVSS base score is 4.8 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Browser Session Hijacking (T1185); ranked at the 48th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to SA-11 (Developer Testing and Evaluation) and SI-10 (Information Input Validation) — see the control section below for these in your framework.

OWASP Top 10 for Web (2025)

A05:2025 Injection

EU & UK References

Vulnerability Data

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct a stored XSS attack by exploiting an RFI vulnerability. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP…

more

requests that are sent to an affected device. An attacker could exploit this vulnerability by persuading a user to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive information on the affected device.

CWE(s)
CWE-20CWE-79

Related Threats

MITRE ATT&CK Enterprise Techniques

T1185 Browser Session Hijacking Collection
Adversaries may take advantage of security vulnerabilities and inherent functionality in browser software to change content, modify user-behaviors, and intercept information as part of various browser session hijacking techniques.
attack.mitre.org →
T1539 Steal Web Session Cookie Credential Access
An adversary may steal web application or service session cookies and use them to gain access to web applications or Internet services as an authenticated user without needing credentials.
attack.mitre.org →
T1659 Content Injection Initial Access
Adversaries may gain access and continuously communicate with victims by injecting malicious content into systems through online network traffic.
attack.mitre.org →
T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
attack.mitre.org →
T1036.001 Invalid Code Signature Stealth
Adversaries may attempt to mimic features of valid code signatures to increase the chance of deceiving a user, analyst, or tool.
attack.mitre.org →
T1068 Exploitation for Privilege Escalation Privilege Escalation
Adversaries may exploit software vulnerabilities in an attempt to elevate privileges.
attack.mitre.org →
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2023-20132Same vendor: Cisco
CVE-2023-20104Same vendor: Cisco
CVE-2023-20096Same vendor: Cisco
CVE-2023-20137Same vendor: Cisco
CVE-2023-20242Same vendor: Cisco
CVE-2023-20148Same vendor: Cisco
CVE-2023-20133Same vendor: Cisco
CVE-2023-20145Same vendor: Cisco
CVE-2023-20019Same vendor: Cisco
CVE-2023-20037Same vendor: Cisco

Affected Assets

cisco
finesse
11.6\(1\), 12.6\(2\) · ≤ 11.6\(1\)

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)
  • 6 hardening rules · 3 OS baselines
Validate
Prove the fix (OWASP ASVS)
  • V1.1.2
  • V1.3.2

Mitigating Controls (NIST 800-53 r5) AI

SA-11 Developer Testing and Evaluation good match

Developer testing and evaluation can discover missing input validation through analysis or test cases.

SI-10 Information Input Validation good match

SI-10 directly requires validity checks on information inputs, structurally preventing improper or missing validation.

SI-15 Information Output Filtering good match

Output filtering can catch or sanitize unneutralized script content before it is served to users.

SA-15 Development Process, Standards, and Tools partial match

Requiring documented development standards and tools can embed input-validation practices into the engineering process.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
prevents

Secure SDLC practices directly require and enforce input validation during development.

PR.PS-02 partial match
prevents

Patching and EOL replacement can remediate known XSS instances in libraries or frameworks (partial) but do nothing to enforce input neutralization in application code (none).

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

A.8.29 Security testing in development and acceptance mostly match
finds

Testing against a defined set of requirements and using code review plus vulnerability scanning forces validation of inputs and handling of unanticipated conditions, reducing the chance that malformed data will be accepted.

A.5.6 Contact with special interest groups partial match
prevents

Knowledge exchange on emerging attack techniques and patches reduces the likelihood that cross-site scripting flaws remain unaddressed in deployed applications.

A.5.7 Threat intelligence partial match
prevents

Operational indicators of compromise for web-application attacks can be incorporated into WAF or input-filtering rules, lowering the likelihood that unsanitized data reaches the browser.

A.8.25 Secure development life cycle partial match
prevents

Secure-coding guidelines and mandatory security testing (including code scans) compel developers to validate and sanitize inputs at design and implementation time, lowering the incidence of malformed or malicious data reaching downstream components.

A.8.26 Application security requirements partial match
prevents

Mandating input controls that include integrity checks and input validation ensures that untrusted data is examined before use, blocking the root cause of many injection and malformed-data weaknesses.

A.8.27 Secure system architecture and engineering principles partial match
prevents

Security-by-design principles explicitly call for data validation and sanitization at every layer, reducing the chance that malformed or malicious input will be processed without scrutiny.

Hardening callouts derived

Configuration rules from DISA STIG baselines that bear on weaknesses of the type cited by this CVE. Each rule is shown with the relationship its mapping actually records, against the CWE it was authored against. Derived via CVE→CWE over `controls_xwalks` (authoritative rows only; rows rated `none` are excluded).

RHEL 8 (1 rule)
  • V-230265 RHEL 8 must prevent the installation of software, patches, service packs, device drivers, or operating system components of local packages without verification they have been digitally signed using a certificate that is issued by a Certificate Authority (CA) that is recognized and approved by the organization. prevents CWE-20

References