Raw vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:H/A:NCVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.
Summary
CVE-2024-21838 is a medium-severity Injection (CWE-74) vulnerability in Gallagher Command Centre. Its CVSS base score is 6.8 (Medium).
Operationally, exploitation aligns with the MITRE ATT&CK technique Protocol or Service Impersonation (T1001.003); ranked at the 22th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
The strongest mitigations our analysis identified map to SA-11 (Developer Testing and Evaluation) and SI-10 (Information Input Validation) — see the control section below for these in your framework.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2024-19450
Vulnerability Data
Improper neutralization of special elements in output (CWE-74) used by the email generation feature of the Command Centre Server could lead to HTML code injection in emails generated by Command Centre. This issue affects: Gallagher Command Centre 9.00 prior to…
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vEL9.00.1774 (MR2), 8.90 prior to vEL8.90.1751 (MR3), 8.80 prior to vEL8.80.1526 (MR4), 8.70 prior to vEL8.70.2526 (MR6), all version of 8.60 and prior.
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
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V1.1.2V1.3.2
Mitigating Controls (NIST 800-53 r5) AI
Developer testing and evaluation can discover missing or incorrect input neutralization through targeted web-application tests.
SI-10 directly requires validation of information inputs to reject malformed or special-element content before it reaches downstream parsers.
Output filtering can catch or sanitize unneutralized script content before it is served to users.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
Secure SDLC practices directly target introduction of XSS via coding standards/testing (mostly), yet the single broad outcome leaves many specific neutralization vectors unaddressed (partial).
Patching and EOL replacement can remediate known XSS instances in libraries or frameworks (partial) but do nothing to enforce input neutralization in application code (none).
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
A.5.6 only promotes membership in groups to improve knowledge, receive alerts, and share information; it performs no action that stops XSS exploitation (or even the underlying neutralization defect) and is a pure dependency for other controls per the owner's labeling rule.
Hardening callouts derived
DISA STIG baselines are authored against specific weaknesses. Where this CVE cites a broad weakness class, the mapping is not asserted at that abstraction (owner ruling, 2026-09-25: grade only at Base and below), so no rule is shown here rather than a rule shown against the wrong grain.
- No fine-grained STIG row for CWE-74, a class-level weakness, and none of its children carries one either.