Cyber Resilience

CVE-2024-36078

Zammad 6.3.0

Published
19 May 2024
Modified
15 April 2025
Patch / advisory
CVSS Score v3.1 6.7
Click a component to see what it means
Raw vectorCVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.0020 10th percentile
Risk Priority 48 floored blend · peak EPSS

Summary

CVE-2024-36078 is a medium-severity Code Injection (CWE-94) vulnerability in Zammad Zammad. Its CVSS base score is 6.7 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Command and Scripting Interpreter (T1059); ranked at the 10th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to SA-11 (Developer Testing and Evaluation) and SI-10 (Information Input Validation) — see the control section below for these in your framework.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attacker on the server to modify the gem's files, injecting arbitrary code into Zammad processes (which run with the environment…

more

and permissions of the Zammad user).

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1059 Command and Scripting Interpreter Execution
Adversaries may abuse command and script interpreters to execute commands, scripts, or binaries.
T1059.001 PowerShell Execution
Adversaries may abuse PowerShell commands and scripts for execution.
T1059.002 AppleScript Execution
Adversaries may abuse AppleScript for execution.
T1059.004 Unix Shell Execution
Adversaries may abuse Unix shell commands and scripts for execution.
T1059.005 Visual Basic Execution
Adversaries may abuse Visual Basic (VB) for execution.
T1059.006 Python Execution
Adversaries may abuse Python commands and scripts for execution.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2026-34724Same product: Zammad Zammad
CVE-2024-33667Same product: Zammad Zammad
CVE-2026-34782Same product: Zammad Zammad
CVE-2026-34722Same product: Zammad Zammad
CVE-2023-31597Same product: Zammad Zammad
CVE-2023-50457Same product: Zammad Zammad
CVE-2024-33668Same product: Zammad Zammad
CVE-2025-32358Same product: Zammad Zammad
CVE-2026-34719Same product: Zammad Zammad
CVE-2025-32359Same product: Zammad Zammad

Affected Assets

zammad
zammad
6.3.0

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V1.3.1

Mitigating Controls (NIST 800-53 r5) AI

Developer testing and evaluation finds code paths that accept and execute externally influenced strings.

Input validation directly stops untrusted data from being used to construct executable code without neutralization.

Least privilege limits the damage an injected code fragment can perform once executed.

Requiring documented secure development standards and tools enforces use of safe code-generation APIs and escaping.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
prevents

PR.PS-06's SDLC practices directly target injection flaws via secure coding and testing (mostly), yet as a single broad outcome it leaves many code-generation specifics unaddressed (partial).

PR.DS-10 none match
prevents

PR.DS-10 protects runtime data confidentiality/integrity but has no bearing on neutralizing externally influenced input during code generation, so neither direction shows any preventive effect.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

prevents

Banning unapproved code samples and unauthenticated web services, combined with secure-coding standards and SAST, prevents the dynamic generation or inclusion of attacker-supplied code.

none

Controls that restrict unauthorized or malicious code from being introduced via external networks or removable media limit opportunities for an attacker to inject and execute arbitrary code.

References