Cyber Resilience

CVE-2026-34724

RCE in Zammad 7.0.0

Published
08 April 2026
Modified
24 July 2026
Patch / advisory
CVSS Score v4 8.7
Click a component to see what it means
Raw vectorCVSS:4.0/AV:N/AC:H/AT:P/PR:H/UI:A/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS Score 0.0026 18th percentile
Risk Priority 55 floored blend · peak EPSS

Summary

CVE-2026-34724 is a high-severity Code Injection (CWE-94) vulnerability in Zammad Zammad. Its CVSS base score is 8.7 (High).

Operationally, exploitation aligns with the MITRE ATT&CK technique Template Injection (T1221); ranked at the 18th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

This vulnerability is AI-related — categorised as AI Agent Protocols and Integrations; in the LLM/Generative AI Risks risk domain.

The strongest mitigations our analysis identified map to SA-11 (Developer Testing and Evaluation) and SI-10 (Information Input Validation) — see the control section below for these in your framework.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

CVE-2026-34724 is a server-side template injection vulnerability in Zammad, a web-based open source helpdesk and customer support system. Affecting versions prior to 7.0.1, the flaw exists in the AI Agent component and allows remote code execution (RCE) when an attacker can control or influence the type_enrichment_data parameter, which is typically configured by high-privilege administrators. The vulnerability is associated with CWE-94 (Improper Control of Generation of Code) and CWE-1336 (Incorrect Handling of Code Blocks in Templating Engine), earning a CVSS v3.1 base score of 7.2 (AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H).

Exploitation requires high privileges (PR:H), limiting it to authenticated attackers with administrative access who can manipulate type_enrichment_data during configuration. Successful exploitation enables arbitrary code execution on the server, potentially granting full control over the affected Zammad instance with high confidentiality, integrity, and availability impacts.

The official advisory on GitHub (GHSA-fg9w-jg8f-4j94) confirms the issue is fixed in Zammad 7.0.1, recommending immediate upgrades to mitigate the vulnerability. No workarounds are specified beyond applying the patch.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically…

more

high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

CWE(s)

AI Security AnalysisAI

AI Category
AI Agent Protocols and Integrations
Risk Domain
LLM/Generative AI Risks
OWASP Top 10 for LLMs 2025
None mapped
Classification Reason
Matched keywords: ai

Related Threats

MITRE ATT&CK Enterprise Techniques

T1221 Template Injection Stealth
Adversaries may create or modify references in user document templates to conceal malicious code or force authentication attempts.
T1059 Command and Scripting Interpreter Execution
Adversaries may abuse command and script interpreters to execute commands, scripts, or binaries.
T1059.001 PowerShell Execution
Adversaries may abuse PowerShell commands and scripts for execution.
T1059.002 AppleScript Execution
Adversaries may abuse AppleScript for execution.
T1059.004 Unix Shell Execution
Adversaries may abuse Unix shell commands and scripts for execution.
T1059.005 Visual Basic Execution
Adversaries may abuse Visual Basic (VB) for execution.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2024-36078Same product: Zammad Zammad
CVE-2024-33667Same product: Zammad Zammad
CVE-2026-34782Same product: Zammad Zammad
CVE-2026-34722Same product: Zammad Zammad
CVE-2026-34837Same product: Zammad Zammad
CVE-2023-31597Same product: Zammad Zammad
CVE-2023-50457Same product: Zammad Zammad
CVE-2024-33668Same product: Zammad Zammad
CVE-2025-32358Same product: Zammad Zammad
CVE-2026-34719Same product: Zammad Zammad

Affected Assets

zammad
zammad
7.0.0

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V1.3.2
  • V1.3.7
  • V1.3.10
  • V1.3.1

Mitigating Controls (NIST 800-53 r5) AI

Developer testing and evaluation finds code paths that accept and execute externally influenced strings.

Input validation directly stops untrusted data from being used to construct executable code without neutralization.

Least privilege limits the damage an injected code fragment can perform once executed.

Requiring documented secure development standards and tools enforces use of safe code-generation APIs and escaping.

Security engineering principles require use of safe templating APIs and proper escaping of external input.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
prevents

PR.PS-06's SDLC practices directly target injection flaws via secure coding and testing (mostly), yet as a single broad outcome it leaves many code-generation specifics unaddressed (partial).

PR.DS-10 none match
prevents

PR.DS-10 protects runtime data confidentiality/integrity but has no bearing on neutralizing externally influenced input during code generation, so neither direction shows any preventive effect.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Security testing can detect template-injection flaws but does not itself implement neutralization controls.

prevents

Secure development life cycle mandates input validation and sanitization that directly prevents template-injection weaknesses.

prevents

Application security requirements explicitly call for neutralizing special elements in template engines.

prevents

Secure architecture principles reduce the likelihood of unsafe template processing but do not prescribe specific neutralization techniques.

prevents

Banning unapproved code samples and unauthenticated web services, combined with secure-coding standards and SAST, prevents the dynamic generation or inclusion of attacker-supplied code.

none

Controls that restrict unauthorized or malicious code from being introduced via external networks or removable media limit opportunities for an attacker to inject and execute arbitrary code.

References