CVE-2025-20275
Deserialization in Cisco Unified Contact Center Express 10.0\(1\)su1 … 9.0\(2\)su3es04
Raw vector
CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:LSummary
CVE-2025-20275 is a medium-severity Deserialization of Untrusted Data (CWE-502) vulnerability in Cisco Unified Contact Center Express. Its CVSS base score is 5.3 (Medium).
Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked at the 6th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
The strongest mitigations our analysis identified map to SA-11 (Developer Testing and Evaluation) and SI-10 (Information Input Validation) — see the control section below for these in your framework.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2025-16888
Vulnerability Data
A vulnerability in the file opening process of Cisco Unified Contact Center Express (Unified CCX) Editor could allow an unauthenticated attacker to execute arbitrary code on an affected device. This vulnerability is due to insecure deserialization of Java objects by…
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the affected software. An attacker could exploit this vulnerability by persuading an authenticated, local user to open a crafted .aef file. A successful exploit could allow the attacker to execute arbitrary code on the host that is running the editor application with the privileges of the user who launched it.
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Mitigating Controls (NIST 800-53 r5) AI
Developer testing and evaluation can uncover deserialization flaws before deployment.
Input validation directly stops deserialization of untrusted data by ensuring inputs are valid before processing.
Engineering principles such as safe deserialization and input sanitization structurally prevent the weakness from being introduced.
Integrity verification tools can detect malformed or tampered serialized data after the fact.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
PR.PS-02 addresses only post-deployment updates/patching and cannot prevent introduction of unsafe deserialization code, yet it can remediate some instances when the flaw exists in outdated libraries or components.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Security testing includes validation of deserialization routines and the use of untrusted data, reducing the likelihood that unsafe object reconstruction will be deployed.
Requiring vetted libraries, regular updates and SAST before release reduces the likelihood that deserialization logic will accept and act on attacker-controlled serialized objects.
Regular scanning of third-party libraries and timely patching reduce the likelihood that unsafe deserialization vulnerabilities remain active.
Mandatory malware scanning of data received over networks or storage media intercepts malicious serialized payloads before they are deserialized by the target application.