Raw vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HCVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.
Summary
CVE-2026-60920 is a high-severity Improper Privilege Management (CWE-269) vulnerability in Oracle Customer Care. Its CVSS base score is 8.8 (High).
Operationally, exploitation aligns with the MITRE ATT&CK technique Abuse Elevation Control Mechanism (T1548); ranked at the 37th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
The strongest mitigations our analysis identified map to AC-14 (Permitted Actions Without Identification or Authentication) and AC-2 (Account Management) — see the control section below for these in your framework.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2026-47187
Vulnerability Data
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks…
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of this vulnerability can result in takeover of Oracle Customer Care. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
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- 17 hardening rules · 8 OS baselines
V6.4.4V6.5.4V6.5.5V6.5.7
Mitigating Controls (NIST 800-53 r5) AI
Mandates unique identification and authentication of organizational users before access, directly stopping improper authentication.
Requires unique identification and authentication of devices before establishing connections, preventing unauthenticated device claims.
Mandates unique identification and authentication of non-organizational users, directly addressing the weakness for external actors.
Requires authentication of services before they can invoke or expose critical functions.
Explicitly identifies and limits actions permitted without authentication, preventing critical functions from being exposed.
Account management directly governs assignment and tracking of privileges so proper implementation stops the weakness from being introduced.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
PR.AA-03 directly enforces authentication mechanisms that eliminate most improper-authentication defects, yet CWE-287 spans additional vectors (missing checks, flawed protocols, session handling) that one control does not fully close.
PR.AA-04 directly enables verification of identity assertions (mostly preventing CWE-287 in that scope) yet leaves many other authentication failure modes unaddressed (only partial prevention overall).
PR.AA-05 enforces least privilege/SoD and periodic reviews that directly remove most privilege-assignment defects, yet CWE-269 also covers escalation paths and role design outside a single access-management control.
PR.AA-01 supplies credential/identity lifecycle support that can reduce some privilege-assignment errors but does not itself assign, modify, or check privileges, leaving most of CWE-269's risk unaddressed.
PR.AA-02 ensures valid enrollment and unique credential binding, which reduces some improper-auth risks at issuance time but leaves runtime claim verification untouched, so each direction only partially addresses the other.
Protecting networks from unauthorized access can be undermined by missing authentication but does not address the root authentication gap.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Explicit restrictions on privileged access and segregation of duties limit the scope of privileges that can be assigned, reducing the chance that excessive or unnecessary privileges are granted to entities.
Mandating segregated approval and oversight for non-human identities reduces the chance that weak or orphaned credentials can be exploited for unauthorized authentication.
Verifying user identity before issuing replacement credentials and forcing changes after compromise reduces the likelihood that authentication bypass can be achieved through stolen or weak credentials.
Requiring owner approval, segregation of duties, and periodic reviews prevents the assignment of excessive or unnecessary privileges to users or processes.
Defining and communicating authorization levels for each role limits the assignment of excessive or unnecessary privileges.
Separating duties such as developing software from administering production systems prevents any one person from accumulating excessive privileges that would constitute improper privilege management.
Hardening callouts derived
Configuration rules from DISA STIG baselines that bear on weaknesses of the type cited by this CVE. Each rule is shown with the relationship its mapping actually records, against the CWE it was authored against. Derived via CVE→CWE over `controls_xwalks` (higher-evidence rows only; rows rated `none` are excluded).
Oracle Linux 8 (2 rules)
- V-248827 OL 8 must not have the rsh-server package installed. prevents CWE-287, CWE-306
- V-248585 OL 8 must require reauthentication when using the "sudo" command. prevents CWE-306
RHEL 7 (4 rules)
- V-204425 The Red Hat Enterprise Linux operating system must be configured so that the SSH daemon does not allow authentication using an empty password. prevents CWE-287
- V-204442 The Red Hat Enterprise Linux operating system must not have the rsh-server package installed. prevents CWE-287, CWE-306
- V-204424 The Red Hat Enterprise Linux operating system must not allow accounts configured with blank or null passwords. prevents CWE-287
RHEL 8 (2 rules)
- V-230492 RHEL 8 must not have the rsh-server package installed. prevents CWE-287, CWE-306
- V-237643 RHEL 8 must require re-authentication when using the "sudo" command. prevents CWE-306
Ubuntu 22.04 (1 rule)
- V-260470 Ubuntu 22.04 LTS, when booted, must require authentication upon booting into single-user and maintenance modes. prevents CWE-287
Ubuntu 24.04 (2 rules)
- V-270675 Ubuntu 24.04 LTS when booted must require authentication upon booting into single-user and maintenance modes. prevents CWE-287
- V-270714 Ubuntu 24.04 LTS must not allow accounts configured in Pluggable Authentication Modules (PAM) with blank or null passwords. prevents CWE-287
Windows 10 (1 rule)
- V-220712 Only accounts responsible for the administration of a system must have Administrator rights on the system. prevents CWE-269
Windows Server 2016 (1 rule)
- V-225007 Only administrators responsible for the member server or standalone or nondomain-joined system must have Administrator rights on the system. prevents CWE-269
Windows Server 2019 (1 rule)
- V-205746 Windows Server 2019 must only allow Administrators responsible for the member server or standalone or nondomain-joined system to have Administrator rights on the system. prevents CWE-269