CVE-2023-1250
Otrs 6.0.1 – 6.0.34
Raw vector
CVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:NCVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.
Summary
CVE-2023-1250 is a high-severity Improper Input Validation (CWE-20) vulnerability in Otrs Otrs. Its CVSS base score is 7.4 (High).
Operationally, exploitation aligns with the MITRE ATT&CK technique Junk Data (T1001.001); ranked at the 21th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2023-23519
Vulnerability Data
Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names…
more
This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
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V1.3.1
Likely Mitigating Controls AI
Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.
Directly implements checks on information inputs to reject invalid data before processing.
Security testing and developer training directly verify and enforce proper input validation, reducing exploitability of injection and malformed-data weaknesses.
Security testing and evaluation at multiple SDLC stages directly detects missing or flawed input validation, with the required remediation process ensuring fixes are applied.
Makes persistent code injection into loaded programs impossible when the executable image itself resides on hardware-protected read-only media.
Dynamically generated code can be produced and executed inside the isolated chamber, preventing host compromise from code-injection payloads.
Directly prevents execution of attacker-supplied code written into data memory regions.
Spam protection mechanisms perform filtering and detection on inbound/outbound messages, directly compensating for missing or weak input validation of unsolicited content.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
PR.PS-06's SDLC practices directly target injection flaws via secure coding and testing (mostly), yet as a single broad outcome it leaves many code-generation specifics unaddressed (partial).
PR.DS-10 protects runtime data confidentiality/integrity but has no bearing on neutralizing externally influenced input during code generation, so neither direction shows any preventive effect.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Hardening callouts derived
DISA STIG baselines are authored against specific weaknesses. Where this CVE cites a broad weakness class, the mapping is not asserted at that abstraction (owner ruling, 2026-09-25: grade only at Base and below), so no rule is shown here rather than a rule shown against the wrong grain.
- No fine-grained STIG row for CWE-20, a class-level weakness, and none of its children carries one either.