Cyber Resilience

CVE-2023-38060

Medium

Published: 24 July 2023

Published
24 July 2023
Modified
13 February 2025
KEV Added
Patch
CVSS Score v3.1 6.3 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
EPSS Score 0.0023 45.7th percentile
Risk Priority 13 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2023-38060 is a medium-severity Improper Input Validation (CWE-20) vulnerability in Otrs Otrs. Its CVSS base score is 6.3 (Medium).

Operationally, ranked at the 45.7th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment. This…

more

issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
6.0.1 — 6.0.34 · 7.0.0 — 7.0.45 · 8.0.0 — 8.0.35

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-20 CWE-74

Security testing and evaluation at multiple SDLC stages directly detects missing or flawed input validation, with the required remediation process ensuring fixes are applied.

addresses: CWE-20

Security testing and developer training directly verify and enforce proper input validation, reducing exploitability of injection and malformed-data weaknesses.

addresses: CWE-20

Directly implements checks on information inputs to reject invalid data before processing.

addresses: CWE-74

Identifies indicators of injection attacks (command, SQL, LDAP, etc.) via anomaly and attack monitoring.

addresses: CWE-20

Spam protection mechanisms perform filtering and detection on inbound/outbound messages, directly compensating for missing or weak input validation of unsolicited content.

References