Security Resilience

CVE-2023-20221

CSRF in Cisco Ip Phone 6821 With Multiplatform Firmware 11-3-1mppsr4upg … 11.3.7sr2

Published
16 August 2023
Modified
21 November 2024
Patch / advisory
CVSS Score v3.1 6.5
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H
EPSS Score 0.0032 24th percentile
Risk Priority 51 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-20221 is a medium-severity CSRF (CWE-352) vulnerability in Cisco Ip Phone 6821 With Multiplatform Firmware. Its CVSS base score is 6.5 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Security Account Manager (T1003.002); ranked at the 24th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

A vulnerability in the web-based management interface of Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack against a user of the web-based management…

more

interface of an affected system. This vulnerability is due to insufficient CSRF protections for the web-based management interface of an affected device. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to follow a crafted link. A successful exploit could allow the attacker to perform a factory reset of the affected device, resulting in a Denial of Service (DoS) condition.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1003.002 Security Account Manager Credential Access
Adversaries may attempt to extract credential material from the Security Account Manager (SAM) database either through in-memory techniques or through the Windows Registry where the SAM database is stored.
T1003.005 Cached Domain Credentials Credential Access
Adversaries may attempt to access cached domain credentials used to allow authentication to occur in the event a domain controller is unavailable.
T1003.007 Proc Filesystem Credential Access
Adversaries may gather credentials from the proc filesystem or `/proc`.
T1005 Data from Local System Collection
Adversaries may search local system sources, such as file systems, configuration files, local databases, virtual machine files, or process memory, to find files of interest and sensitive data prior to Exfiltration.
T1012 Query Registry Discovery
Adversaries may interact with the Windows Registry to gather information about the system, configuration, and installed software.
T1016.002 Wi-Fi Discovery Discovery
Adversaries may search for information about Wi-Fi networks, such as network names and passwords, on compromised systems.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

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Affected Assets

cisco
video phone 8875 firmware
≤ 2.0
cisco
ip phone 6821 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
cisco
ip phone 6825 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
cisco
ip phone 6841 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
cisco
ip phone 6851 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
cisco
ip phone 6861 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
cisco
ip phone 6871 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
cisco
ip conference phone 7832 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
cisco
ip phone 7811 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
cisco
ip phone 7821 with multiplatform firmware
11-3-1mppsr4upg, 11-3-1msr2upg, 11.0.0, 11.0.1, 11.0.1_msr1-1
+13 more product configuration(s) — see NVD for full list

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)

—

Validate
Prove the fix (OWASP ASVS)
  • V3.3.2
  • V3.5.1
  • V10.2.1

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-352

Awareness training educates users on avoiding untrusted links and actions that can be exploited via CSRF.

addresses: CWE-352

Requiring user re-entry of credentials for sensitive actions prevents automated forgery of requests without active user participation.

addresses: CWE-352

Security testing regimens explicitly include checks for missing or ineffective anti-CSRF protections in web applications.

addresses: CWE-352

Detects anomalous request patterns consistent with cross-site request forgery.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 partial match
blocks

Secure SDLC practices directly require anti-CSRF controls such as tokens or SameSite attributes.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

removes
removes
removes
removes
removes

References