Cyber Resilience

CVE-2025-20274

Cisco Unified Contact Center Express 10.5\(1\) … 12.5\(1\)su3

Published
16 July 2025
Modified
17 June 2026
Patch / advisory
CVSS Score v3.1 6.3
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
EPSS Score 0.0039 32th percentile
Risk Priority 51 floored blend · peak EPSS

Summary

CVE-2025-20274 is a medium-severity Unrestricted Upload of File with Dangerous Type (CWE-434) vulnerability in Cisco Unified Contact Center Express. Its CVSS base score is 6.3 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked at the 32th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to SI-3 (Malicious Code Protection) and CM-7 (Least Functionality) — see the control section below for these in your framework.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

CVE-2025-20274 affects the web-based management interface of Cisco Unified Intelligence Center. The vulnerability stems from improper validation of files uploaded through this interface, enabling an authenticated remote attacker to upload arbitrary files to the device. Published on 2025-07-16, it has a CVSS v3.1 base score of 6.3 (AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L) and is associated with CWE-434 (Unrestricted Upload of File with Dangerous Type).

An attacker must possess valid credentials for a user account with at least the Report Designer role to exploit this issue. Upon successful exploitation, the attacker can store malicious files on the system and execute arbitrary commands on the operating system. Cisco raised the Security Impact Rating (SIR) to High due to the potential for privilege escalation to root.

The official Cisco Security Advisory provides details on mitigation and patches: https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cuis-file-upload-UhNEtStm.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to upload arbitrary files to an affected device. This vulnerability is due to improper validation of files that are uploaded to the…

more

web-based management interface. An attacker could exploit this vulnerability by uploading arbitrary files to an affected device. A successful exploit could allow the attacker to store malicious files on the system and execute arbitrary commands on the operating system. The Security Impact Rating (SIR) of this advisory has been raised to High because an attacker could elevate privileges to root. To exploit this vulnerability, the attacker must have valid credentials for a user account with at least the role of Report Designer.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
T1505 Server Software Component Persistence
Adversaries may abuse legitimate extensible development features of servers to establish persistent access to systems.
T1505.003 Web Shell Persistence
Adversaries may backdoor web servers with web shells to establish persistent access to systems.
T1059 Command and Scripting Interpreter Execution
Adversaries may abuse command and script interpreters to execute commands, scripts, or binaries.
T1105 Ingress Tool Transfer Command And Control
Adversaries may transfer tools or other files from an external system into a compromised environment.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2025-20375Same product: Cisco Unified Contact Center Express
CVE-2025-20354Same product: Cisco Unified Contact Center Express
CVE-2025-20376Same product: Cisco Unified Contact Center Express
CVE-2025-20114Same product: Cisco Unified Contact Center Express
CVE-2025-20113Same product: Cisco Unified Contact Center Express
CVE-2025-20288Same product: Cisco Unified Contact Center Express
CVE-2024-20272Same vendor: Cisco
CVE-2023-20073Same vendor: Cisco
CVE-2026-20098Same vendor: Cisco
CVE-2023-20196Same vendor: Cisco

Affected Assets

cisco
unified intelligence center
10.5\(1\), 11.0\(1\), 11.0\(2\), 11.0\(3\), 11.5\(1\)
cisco
unified contact center express
10.5\(1\), 10.5\(1\)su1, 10.5\(1\)su1es10, 10.6\(1\), 10.6\(1\)su1

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V5.1.1

Mitigating Controls (NIST 800-53 r5) AI

Malicious-code protection at entry points blocks dangerous file types from being accepted and executed.

Least functionality restricts the file types and automatic processing capabilities the system will accept.

SC-18 Mobile Code partial match

Mobile-code controls define, authorize, and block unacceptable uploaded code before automatic processing occurs.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-05 mostly match
prevents

Restricting execution of unauthorized software directly blocks dangerous uploaded files from running.

PR.PS-01 partial match
prevents

Hardened configuration baselines can enforce allowed file types and processing rules.

PR.PS-06 partial match
prevents

Secure development practices include input validation and file-type restrictions that prevent this weakness.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Configuration and acceptance testing verify that file-upload handling enforces allowed types and does not permit dangerous content to be stored or executed.

prevents

Secure-coding guidelines and security testing explicitly address restrictions on allowed file types and upload handling, reducing the risk that dangerous file uploads are accepted without validation.

prevents

Mandated testing for malicious content and known vulnerabilities reduces the likelihood that an outsourced component will contain or accept dangerous file types that could later be uploaded or executed.

mitigates

Application allow-listing and pre-use scanning of received files directly blocks the introduction of executable content that has not been vetted, eliminating the primary vector for unrestricted dangerous file uploads.

References