Cyber Resilience

CVE-2025-20114

Medium

Published: 21 May 2025

Published
21 May 2025
Modified
22 July 2025
KEV Added
Patch
CVSS Score v3.1 4.3 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
EPSS Score 0.0019 40.2th percentile
Risk Priority 9 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2025-20114 is a medium-severity Authorization Bypass Through User-Controlled Key (CWE-639) vulnerability in Cisco Unified Contact Center Express. Its CVSS base score is 4.3 (Medium).

Operationally, ranked at the 40.2th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests.…

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An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an insecure direct object reference attack. A successful exploit could allow the attacker to access specific data that is associated with different users on the affected system.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

cisco
unified intelligence center
10.5\(1\), 11.0\(1\), 11.0\(2\), 11.0\(3\), 11.5\(1\)
cisco
unified contact center express
10.0\(1\)su1, 10.0\(1\)su1es04, 10.5\(1\), 10.5\(1\)su1, 10.5\(1\)su1es10

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-639

Per-request decision making makes it harder to bypass authorization using user-controlled keys without proper validation in the decision process.

addresses: CWE-639

Consistent enforcement of approved authorizations makes bypassing via user-controlled keys ineffective.

References