CVE-2025-20114
Access Control in Cisco Unified Contact Center Express 10.0\(1\)su1 … 9.0\(2\)su3es04
Raw vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NSummary
CVE-2025-20114 is a medium-severity Authorization Bypass Through User-Controlled Key (CWE-639) vulnerability in Cisco Unified Contact Center Express. Its CVSS base score is 4.3 (Medium).
Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked at the 26th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
The strongest mitigations our analysis identified map to AC-24 (Access Control Decisions) and AC-3 (Access Enforcement) — see the control section below for these in your framework.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2025-16021
Vulnerability Data
A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests.…
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An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an insecure direct object reference attack. A successful exploit could allow the attacker to access specific data that is associated with different users on the affected system.
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Mitigating Controls (NIST 800-53 r5) AI
Enforcing approved authorizations on every access request structurally stops a user-controlled key from reaching another user's data.
Requiring explicit access-control decisions on each request blocks unauthorized key-driven access.
Least-privilege restrictions limit the scope of data reachable even if a key check is bypassed.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
Enforcing authorization policy and least privilege directly blocks user-controlled key tampering that bypasses access checks.
Logical access controls prevent unauthorized data access that results from missing authorization checks on object references.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Security testing can detect missing authorization checks but does not prevent the weakness in production.
Information access restriction explicitly enforces that users may only retrieve data they are authorized to see, directly addressing user-controlled key bypass.
Access control policy directly requires enforcement of authorization rules that prevent unauthorized access via manipulated keys.
Managing access rights includes ensuring users can only access their own records and not bypass authorization by altering identifiers.
Privileged access rights control restricts what data each user may access, mitigating direct object reference attacks.
Secure development lifecycle includes authorization design but does not itself implement runtime access checks.