Cyber Resilience

CVE-2025-24387

CSRF in Otrs 7.0.0 – 2025.1.2

CSRF
Published
10 March 2025
Modified
24 March 2025
Patch / advisory
View advisory
CVSS Score v3.1 4.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:N/A:N
EPSS Score 0.0015 4th percentile
Risk Priority 36 floored blend · peak EPSS

Summary

CVE-2025-24387 is a medium-severity Sensitive Cookie with Improper SameSite Attribute (CWE-1275) vulnerability in Otrs Otrs. Its CVSS base score is 4.8 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked at the 4th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to CM-6 (Configuration Settings) and SC-23 (Session Authenticity) — see the control section below for these in your framework.

OWASP Top 10 for Web (2025)

A01:2025 Broken Access Control

EU & UK References

Vulnerability Data

A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted…

more

read operation. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.x

CWE(s)
CWE-1275CWE-352

Related Threats

MITRE ATT&CK Enterprise Techniques

T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
attack.mitre.org →
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2024-8489Shared CWE-352
CVE-2024-51638Shared CWE-352
CVE-2025-23804Shared CWE-352
CVE-2024-36667Shared CWE-352
CVE-2024-26445Shared CWE-352
CVE-2024-22601Shared CWE-352
CVE-2023-50766Shared CWE-352
CVE-2025-9635Shared CWE-352
CVE-2025-30541Shared CWE-352
CVE-2023-27520Shared CWE-352

Affected Assets

otrs
otrs
7.0.0 — 2025.1.2

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)

—

Validate
Prove the fix (OWASP ASVS)
  • V3.3.2
  • V3.5.1
  • V10.2.1

Mitigating Controls (NIST 800-53 r5) AI

CM-6 Configuration Settings good match

Establishing secure configuration settings for web components includes requiring appropriate SameSite attributes on sensitive cookies.

SC-23 Session Authenticity good match

Proper SameSite settings on session cookies directly help protect the authenticity of communications sessions against cross-site misuse.

AC-3 Access Enforcement partial match

Access enforcement requires verifying that state-changing requests originate from the authenticated user rather than a forged cross-site source.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-01 mostly match
prevents

Secure configuration baselines and enforcement directly require proper SameSite settings on sensitive cookies.

PR.PS-06 mostly match
prevents

Secure SDLC practices include coding standards and reviews that mandate correct SameSite attributes.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

A.8.29 Security testing in development and acceptance mostly match
finds

Security testing can detect missing SameSite attributes but does not prevent the weakness.

A.8.23 Web filtering partial match
mitigates

By denying access to phishing or malicious sites, the control lowers the likelihood that a user will be tricked into submitting a forged request that performs an unintended action on another site.

A.8.26 Application security requirements partial match
prevents

Application security requirements can mandate SameSite attributes on sensitive cookies.

A.8.28 Secure coding partial match
prevents

Secure coding standards directly require proper SameSite settings to prevent CSRF.

A.5.7 Threat intelligence none match
none

Contextual intelligence about emerging CSRF toolkits can be translated into updated anti-CSRF token or same-site policy configurations across applications.

References