Security Resilience

CVE-2020-10189

RCE in Zohocorp Manageengine Desktop Central ≤ 10.0.479

CISA KEVActive ExploitationEUVD ExploitedPublic PoCRCEDeserialization
Published
06 March 2020
Modified
07 November 2025
KEV Added
03 November 2021
Patch / advisory
CVSS Score v3.1 9.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.99 100.0th percentile
Risk Priority 97 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2020-10189 is a critical-severity Deserialization of Untrusted Data (CWE-502) vulnerability in Zohocorp Manageengine Desktop Central. Its CVSS base score is 9.8 (Critical).

Operationally, exploitation aligns with the MITRE ATT&CK technique Junk Data (T1001.001); ranked in the top 0.0% of CVEs by exploit likelihood; CISA has added it to the Known Exploited Vulnerabilities catalog; a public proof-of-concept is referenced.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

Zoho ManageEngine Desktop Central versions before 10.0.474 contain a remote code execution vulnerability stemming from unsafe deserialization of untrusted data. The flaw resides in the getChartImage method of the FileStorage class and is exposed through the CewolfServlet and MDMLogUploaderServlet servlets, corresponding to CWE-502.

An unauthenticated attacker with network access can supply a crafted serialized object to trigger arbitrary code execution on the server, achieving full control over the affected system as indicated by the CVSS 9.8 score with no required privileges or user interaction.

The vendor advisory from ManageEngine addresses the issue in version 10.0.474, while public exploit code and a detailed technical write-up are available that demonstrate the deserialization attack path.

A functional proof-of-concept has been published, confirming that the vulnerability is exploitable in practice against unpatched installations.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

CWE(s)
KEV Date Added
03 November 2021

Related Threats

Threat-Actor AttributionAI

Microsoft Corp. (Salesforce / Slack engineer recruitment claims)
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APT3 (G0022)
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Winnti Group (G0044)
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Leviathan (G0065)
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APT19 (G0073)
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APT41 (G0096)
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AnonOps
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MITRE ATT&CK Enterprise Techniques

T1001.001 Junk Data Command And Control
Adversaries may add junk data to protocols used for command and control to make detection more difficult.
T1001.003 Protocol or Service Impersonation Command And Control
Adversaries may impersonate legitimate protocols or web service traffic to disguise command and control activity and thwart analysis efforts.
T1003.001 LSASS Memory Credential Access
Adversaries may attempt to access credential material stored in the process memory of the Local Security Authority Subsystem Service (LSASS).
T1003.007 Proc Filesystem Credential Access
Adversaries may gather credentials from the proc filesystem or `/proc`.
T1005 Data from Local System Collection
Adversaries may search local system sources, such as file systems, configuration files, local databases, virtual machine files, or process memory, to find files of interest and sensitive data prior to Exfiltration.
T1006 Direct Volume Access Stealth
Adversaries may directly access a volume to bypass file access controls and file system monitoring.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2021-44515Same product: Zohocorp Manageengine Desktop Centralboth on KEV
CVE-2022-35405Same product class: network monitoring / SIEMboth on KEV
CVE-2023-4767Same product: Zohocorp Manageengine Desktop Central
CVE-2023-4768Same product: Zohocorp Manageengine Desktop Central
CVE-2013-7390Same product: Zohocorp Manageengine Desktop Central
CVE-2021-3287Same product class: network monitoring / SIEM
CVE-2023-4769Same product: Zohocorp Manageengine Desktop Central
CVE-2025-26399Same product class: network monitoring / SIEMboth on KEV
CVE-2025-40551Same product class: network monitoring / SIEMboth on KEV
CVE-2024-28986Same product class: network monitoring / SIEMboth on KEV

Affected Assets

zohocorp
manageengine desktop central
≤ 10.0.479

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-502

Penetration testing supplies malicious serialized objects, detecting unsafe deserialization and supporting corrective actions.

addresses: CWE-502

Evaluation of untrusted data handling (deserialization testing) reveals unsafe processing, which the required remediation process addresses.

addresses: CWE-502

Untrusted serialized data can be deserialized and observed inside the chamber, blocking gadget-chain exploitation outside the sandbox.

addresses: CWE-502

Validates or rejects untrusted serialized data before deserialization occurs.

addresses: CWE-502

Identifies and blocks malicious code introduced through deserialization of untrusted data at system boundaries.

addresses: CWE-502

Integrity verification of serialized information can detect tampering before deserialization occurs.

addresses: CWE-502

Provenance of associated data allows detection of untrusted sources before deserialization or processing occurs.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-02 none match
blocks

PR.PS-02 addresses only post-deployment updates/patching and cannot prevent introduction of unsafe deserialization code, yet it can remediate some instances when the flaw exists in outdated libraries or components.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

removes
removes
removes
removes
removes

References