Cyber Resilience

CVE-2021-36100

MediumRCE

Published: 21 March 2022

Published
21 March 2022
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 6.4 CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H
EPSS Score 0.0072 72.9th percentile
Risk Priority 13 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2021-36100 is a medium-severity OS Command Injection (CWE-78) vulnerability in Otrs Otrs. Its CVSS base score is 6.4 (Medium).

Operationally, ranked in the top 27.1% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Specially crafted string in OTRS system configuration can allow the execution of any system command.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
≤ 7.0.28 · 7.0.30 — 7.0.33 · 8.0.0 — 8.0.21
otrs
otrs itsm
≤ 7.0.19 · 8.0.0 — 8.0.28
otrs
otrs storm
≤ 8.0.12

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-78

Platform-independent apps typically execute inside a managed runtime or sandbox that restricts direct OS command execution, reducing the ability to exploit OS command injection.

addresses: CWE-78

Validates inputs to block special elements that would alter OS command execution.

References