Cyber Resilience

CVE-2022-3501

Low

Published: 17 October 2022

Published
17 October 2022
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 3.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
EPSS Score 0.0017 38.3th percentile
Risk Priority 7 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2022-3501 is a low-severity Exposure of Sensitive Information to an Unauthorized Actor (CWE-200) vulnerability in Otrs Otrs. Its CVSS base score is 3.5 (Low).

Operationally, ranked at the 38.3th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Article template contents with sensitive data could be accessed from agents without permissions.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
8.0.0 — 8.0.26

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-862 CWE-200

Requiring attribute association with information prevents authorization from being performed without necessary security or privacy context.

addresses: CWE-862 CWE-200

Mandates authorization checks before permitting access or data processing via external systems.

addresses: CWE-862 CWE-200

The control provides a mechanism for authorized users to determine authorization matches, preventing sharing without proper authorization verification.

addresses: CWE-200 CWE-862

Session auditing enables detection of unauthorized exposure or access to sensitive information during user activities.

addresses: CWE-200 CWE-862

Sanitizing equipment to remove specified information before off-site maintenance prevents exposure of sensitive information to unauthorized actors such as external maintenance personnel.

addresses: CWE-200 CWE-862

Requiring detailed, requestable records of every PII disclosure directly aids detection of unauthorized exposures of sensitive information.

addresses: CWE-862 CWE-200

Ensures missing authorization mechanisms for critical data functions are identified and remediated via policy.

addresses: CWE-200 CWE-862

Annual reviews and proposal scrutiny detect and block matching programs that would expose sensitive data to unauthorized recipients or systems.

References