Cyber Resilience

CVE-2023-2534

High

Published: 08 May 2023

Published
08 May 2023
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 7.6 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
EPSS Score 0.0032 55.5th percentile
Risk Priority 15 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2023-2534 is a high-severity Improper Authorization (CWE-285) vulnerability in Otrs Otrs. Its CVSS base score is 7.6 (High).

Operationally, ranked in the top 44.5% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e.…

more

g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
8.0.0 — 8.0.32

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-285 CWE-863

Documented procedures facilitate correct implementation and ongoing management of authorization decisions.

addresses: CWE-285 CWE-863

Periodic reviews identify and correct flaws in authorization decisions or enforcement.

addresses: CWE-285 CWE-863

Establishing permitted attributes and values, plus auditing changes, ensures authorization decisions are based on correctly managed policy data.

addresses: CWE-285 CWE-863

Explicitly mandates authorizing remote access types before permitting connections, directly mitigating improper authorization.

addresses: CWE-285 CWE-863

The control explicitly requires authorization of each wireless access type prior to permitting connections.

addresses: CWE-285 CWE-863

Mandating explicit authorization of mobile device connections reduces the risk of improper authorization decisions for system access.

addresses: CWE-285 CWE-863

Specifying access authorizations for each account and requiring approvals for account requests enforces proper authorization decisions.

addresses: CWE-285 CWE-863

Requires explicit authorization for individuals to use external systems to access or handle organization-controlled information.

References