Cyber Resilience

CVE-2024-10625

Path Traversal in Vanquish Woocommerce Support Ticket System ≤ 17.8

Published
09 November 2024
Modified
28 May 2025
Patch / advisory
CVSS Score v3.1 9.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.010 60th percentile
Risk Priority 92 floored blend · peak EPSS

Summary

CVE-2024-10625 is a critical-severity Path Traversal (CWE-22) vulnerability in Vanquish Woocommerce Support Ticket System. Its CVSS base score is 9.8 (Critical).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked in the top 40% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to AC-3 (Access Enforcement) and SI-10 (Information Input Validation) — see the control section below for these in your framework.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion in all versions through 17.7. The flaw stems from insufficient path validation inside the delete_tmp_uploaded_file() function, which permits path traversal (CWE-22) and carries a CVSS 3.1 score of 9.8.

Unauthenticated attackers can supply crafted file paths to the vulnerable function and delete any file readable by the web server. Successful deletion of critical files such as wp-config.php can disable the site or enable remote code execution by allowing subsequent database or configuration manipulation.

The Wordfence advisory and the Codecanyon plugin page indicate that the issue is resolved in versions newer than 17.7; administrators are advised to update immediately.

EPSS for the CVE rose from low values after disclosure to a peak of 0.5221 on 2025-12-18 before receding to the current 0.4062, indicating that exploitation interest increased measurably in the months following publication.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the delete_tmp_uploaded_file() function in all versions up to, and including, 17.7. This makes it possible for unauthenticated attackers to…

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delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php).

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2024-10626Same product: Vanquish Woocommerce Support Ticket System
CVE-2023-47178Same product class: WordPress / CMS plugin
CVE-2024-35634Same product class: WordPress / CMS plugin
CVE-2023-47679Same product class: WordPress / CMS plugin
CVE-2025-2328Same product class: WordPress / CMS plugin
CVE-2024-43140Same product class: WordPress / CMS plugin
CVE-2024-33541Same product class: WordPress / CMS plugin
CVE-2024-5349Same product class: WordPress / CMS plugin
CVE-2025-1769Same product class: WordPress / CMS plugin
CVE-2024-24934Same product class: WordPress / CMS plugin

Affected Assets

vanquish
woocommerce support ticket system
≤ 17.8

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V5.3.2

Mitigating Controls (NIST 800-53 r5) AI

Enforces the intended directory access authorizations that path traversal would otherwise bypass.

Input validation directly neutralizes special path elements before pathname construction occurs.

Least privilege reduces the impact of any unauthorized file access obtained via traversal.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-02 partial match
prevents

Patching/maintenance can remediate known path-traversal flaws in deployed software (partial prevention of exploitability) but does nothing to stop the coding defect from being introduced in the first place.

PR.AA-05 none match
prevents

PR.AA-05 defines and reviews access policies but does not address code-level pathname neutralization, so neither direction prevents CWE-22.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Security testing in development catches path traversal via static/dynamic analysis.

prevents

Secure SDLC mandates input validation and path sanitization that directly prevent path traversal.

prevents

Application security requirements include rules for safe file handling and canonicalization.

prevents

Secure architecture principles require least-privilege file access and directory isolation.

prevents

Secure coding standards explicitly forbid unsafe path construction and mandate safe APIs.

mitigates

Information access restriction limits which files an application may read or write.

References