Security Resilience

CVE-2024-10626

Path Traversal in Vanquish Woocommerce Support Ticket System ≤ 17.8

Published
09 November 2024
Modified
28 May 2025
Patch / advisory
CVSS Score v3.1 8.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.0093 60th percentile
Risk Priority 79 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2024-10626 is a high-severity Path Traversal (CWE-22) vulnerability in Vanquish Woocommerce Support Ticket System. Its CVSS base score is 8.8 (High).

Operationally, exploitation aligns with the MITRE ATT&CK technique Data Obfuscation (T1001); ranked in the top 40% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to AC-3 (Access Enforcement) and SI-10 (Information Input Validation) — see the control section below for these in your framework.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion in all versions through 17.7. The flaw stems from insufficient file path validation in the delete_uploaded_file() function, classified as CWE-22 path traversal, and carries a CVSS 3.1 score of 8.8.

Authenticated attackers with Subscriber-level access or higher can supply crafted paths to delete arbitrary files on the underlying server. Successful exploitation of files such as wp-config.php can readily result in remote code execution and full site compromise.

The EPSS score for this CVE reached a peak of 0.2739 on 2025-12-18 before receding to the current value of 0.2448. Vendor information is available via the Codecanyon product page, while detailed vulnerability analysis appears in the Wordfence threat intelligence entry.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the delete_uploaded_file() function in all versions up to, and including, 17.7. This makes it possible for authenticated attackers, with…

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Subscriber-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php).

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1001 Data Obfuscation Command And Control
Adversaries may obfuscate command and control traffic to make it more difficult to detect.
T1003.003 NTDS Credential Access
Adversaries may attempt to access or create a copy of the Active Directory domain database in order to steal credential information, as well as obtain other information about domain members such as devices, users, and access rights.
T1003.004 LSA Secrets Credential Access
Adversaries with SYSTEM access to a host may attempt to access Local Security Authority (LSA) secrets, which can contain a variety of different credential materials, such as credentials for service accounts.
T1003.006 DCSync Credential Access
Adversaries may attempt to access credentials and other sensitive information by abusing a Windows Domain Controller's application programming interface (API)(Citation: Microsoft DRSR Dec 2017) (Citation: Microsoft GetNCCChanges) (Citati…
T1016.001 Internet Connection Discovery Discovery
Adversaries may check for Internet connectivity on compromised systems.
T1018 Remote System Discovery Discovery
Adversaries may attempt to get a listing of other systems by IP address, hostname, or other logical identifier on a network that may be used for Lateral Movement from the current system.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2024-10625Same product: Vanquish Woocommerce Support Ticket System
CVE-2024-13545Same product class: WordPress / CMS plugin
CVE-2024-11150Same vendor: Vanquish
CVE-2024-35658Same product class: WordPress / CMS plugin
CVE-2024-1358Same product class: WordPress / CMS plugin
CVE-2024-43140Same product class: WordPress / CMS plugin
CVE-2025-8081Same product class: WordPress / CMS plugin
CVE-2024-34384Same product class: WordPress / CMS plugin
CVE-2025-7360Same product class: WordPress / CMS plugin
CVE-2024-43138Same product class: WordPress / CMS plugin

Affected Assets

vanquish
woocommerce support ticket system
≤ 17.8

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

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Detect
Catch it (NIST detect / respond)

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Harden
Shrink the surface (DISA STIG)

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Validate
Prove the fix (OWASP ASVS)
  • V5.3.2

Mitigating Controls (NIST 800-53 r5) AI

Enforces the intended directory access authorizations that path traversal would otherwise bypass.

Input validation directly neutralizes special path elements before pathname construction occurs.

Least privilege reduces the impact of any unauthorized file access obtained via traversal.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-02 partial match
blocks

Patching/maintenance can remediate known path-traversal flaws in deployed software (partial prevention of exploitability) but does nothing to stop the coding defect from being introduced in the first place.

PR.AA-05 none match
blocks

PR.AA-05 defines and reviews access policies but does not address code-level pathname neutralization, so neither direction prevents CWE-22.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

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References