CVE-2024-13600

High

Published: 12 February 2025

Published

12 February 2025

Modified

24 February 2025

KEV Added

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Patch

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CVSS Score 7.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

EPSS Score 0.0032 54.8th percentile

Risk Priority 15 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2024-13600 is a high-severity Exposure of Sensitive Information to an Unauthorized Actor (CWE-200) vulnerability in Majesticsupport Majestic Support. Its CVSS base score is 7.5 (High).

Operationally, ranked in the top 45.2% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified are NIST 800-53 AC-22 (Publicly Accessible Content) and CM-12 (Information Location).

Threat & Defense at a Glance

What defenders deploy: see the NIST 800-53 controls recommended below.

Threat & Defense Details

Mitigating Controls (NIST 800-53 r5)AI

SI-2 Flaw Remediation good match

prevent

SI-2 requires timely identification, reporting, and correction of flaws, directly mitigating the plugin's insecure storage of sensitive data in a publicly accessible directory through patching.

CM-12 Information Location good match

prevent

CM-12 mandates identifying locations of sensitive information like support ticket attachments and implementing protections for the exposed /wp-content/uploads/majesticsupportdata directory.

AC-22 Publicly Accessible Content good match

prevent

AC-22 controls and monitors publicly accessible content, preventing sensitive file attachments from support tickets from being exposed in unauthenticated web directories.

NVD Description

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.0.5 via the 'majesticsupportdata' directory. This makes it possible for unauthenticated attackers…

to extract sensitive data stored insecurely in the /wp-content/uploads/majesticsupportdata directory which can contain file attachments included in support tickets.

Deeper analysisAI

CVE-2024-13600 is a sensitive information exposure vulnerability (CWE-200) in the Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin for WordPress, affecting all versions up to and including 1.0.5. The flaw arises from insecure storage of sensitive data in the /wp-content/uploads/majesticsupportdata directory, which can contain file attachments included in support tickets, allowing unauthenticated access to this data.

Unauthenticated attackers can exploit this vulnerability over the network with low attack complexity and no user interaction required. Successful exploitation enables extraction of sensitive data from the exposed directory, resulting in high confidentiality impact but no impact on integrity or availability, as reflected in the CVSS v3.1 base score of 7.5 (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N).

Advisories and plugin references indicate mitigation through updates, including changeset 3231938 on the WordPress plugins trac, with affected code visible in the uploads.php file for version 1.0.5. Wordfence provides additional threat intelligence on the vulnerability.