CVE-2025-13534
Published: 02 December 2025
Summary
CVE-2025-13534 is a medium-severity Improper Privilege Management (CWE-269) vulnerability in Elula Wsdesk. Its CVSS base score is 6.3 (Medium).
Operationally, ranked at the 24.8th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2025-200210
Vulnerability details
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible…
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for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.
- CWE(s)
Related Threats
No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.
Affected Assets
Mitigating Controls
Likely Mitigating Controls AI
Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.
Policy addresses roles, responsibilities, and privilege management to prevent improper privilege assignments.
Access supervision ensures privileges are assigned and managed without improper escalation or retention.
Assigning group/role memberships and access authorizations (privileges) while reviewing accounts addresses improper privilege management.
Enforces proper privilege management by requiring all decisions through the verified reference monitor.
By mandating division of duties across roles, the control enforces proper privilege management and prevents a single entity from controlling an entire sensitive process.
Implements core proper privilege management by restricting to only required rights.
Policy requires training on privilege management and least privilege, making it harder to exploit improper privilege management weaknesses.
Training covers proper privilege management practices, making incorrect privilege assignments less likely.