CVE-2025-21516
Published: 21 January 2025
Summary
CVE-2025-21516 is a high-severity Incorrect Authorization (CWE-863) vulnerability in Oracle E-Business Suite. Its CVSS base score is 8.1 (High).
Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked in the top 47.8% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.
The strongest mitigations our analysis identified are NIST 800-53 AC-3 (Access Enforcement) and SI-2 (Flaw Remediation).
Deeper analysis
CVE-2025-21516 is a vulnerability in the Oracle Customer Care product of Oracle E-Business Suite, specifically the Service Requests component. Supported versions affected by this issue range from 12.2.5 to 12.2.13. The vulnerability is easily exploitable and carries a CVSS 3.1 base score of 8.1, with the vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N, highlighting high impacts to confidentiality and integrity. It is associated with CWE-863.
A low-privileged attacker with network access via HTTP can exploit this vulnerability to compromise Oracle Customer Care. Successful attacks enable unauthorized creation, deletion, or modification of critical data or all Oracle Customer Care accessible data, as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data.
The Oracle Critical Patch Update advisory provides details on mitigation, available at https://www.oracle.com/security-alerts/cpujan2025.html.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2025-2505
Vulnerability details
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks…
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of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise TechniquesAI
Why these techniques?
The CVE describes an authorization bypass (CWE-863) in a network-accessible Oracle E-Business Suite web application (HTTP, AV:N, PR:L) that enables unauthorized data access and modification, directly mapping to exploitation of public-facing applications (T1190), collection from information repositories/databases (T1213), and stored data manipulation (T1565.001).
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Affected Assets
Mitigating Controls
Mitigating Controls (NIST 800-53 r5) AI
Directly remediates the specific authorization flaw in Oracle Customer Care by installing vendor-provided patches from the Critical Patch Update.
Enforces approved authorizations to prevent low-privileged attackers from gaining unauthorized create, delete, modify, or read access to critical data.
Limits privileges of low-privileged accounts to minimize the impact and scope of unauthorized data access and modification if enforcement fails.