Cyber Resilience

CVE-2025-24391

Medium

Published: 14 July 2025

Published
14 July 2025
Modified
15 April 2026
KEV Added
Patch
CVSS Score v3.1 5.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
EPSS Score 0.0026 49.7th percentile
Risk Priority 11 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2025-24391 is a medium-severity Observable Discrepancy (CWE-203) vulnerability in Otrs (inferred from references). Its CVSS base score is 5.3 (Medium).

Operationally, ranked at the 49.7th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: *…

more

OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

Otrs
inferred from references and description; NVD did not file a CPE for this CVE

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-203

Misdirection can normalize or falsify responses to eliminate observable discrepancies that aid reconnaissance.

addresses: CWE-203

Observable discrepancies in system behavior can be modulated to create covert storage or timing channels; the required analysis detects and constrains such avenues.

addresses: CWE-203

Prevents attackers from using observable differences in error responses to infer internal system details or state.

References