Cyber Resilience

CVE-2025-51397

Livehelperchat Live Helper Chat ≤ 4.61

Public PoC
Published
21 July 2025
Modified
17 June 2026
Patch / advisory
CVSS Score v3.1 5.4
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
EPSS Score 0.0087 56th percentile
Risk Priority 43 floored blend · peak EPSS

Summary

CVE-2025-51397 is a medium-severity Logging of Excessive Data (CWE-779) vulnerability in Livehelperchat Live Helper Chat. Its CVSS base score is 5.4 (Medium).

Operationally, ranked in the top 44% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.

The strongest mitigations our analysis identified map to AU-2 (Event Logging) and AU-7 (Audit Record Reduction and Report Generation) — see the control section below for these in your framework.

EU & UK References

Vulnerability Data

A stored cross-site scripting (XSS) vulnerability in the Facebook Chat module of Live Helper Chat v4.60 allows attackers to execute arbitrary web scripts or HTML via injecting a crafted payload into the Surname parameter under the Recipient' Lists.

CWE(s)

Related Threats

CVEs Like This One

CVE-2025-51398Same product: Livehelperchat Live Helper Chat
CVE-2025-51403Same product: Livehelperchat Live Helper Chat
CVE-2025-51396Same product: Livehelperchat Live Helper Chat
CVE-2025-51400Same product: Livehelperchat Live Helper Chat
CVE-2026-27954Same product: Livehelperchat Live Helper Chat
CVE-2025-51401Same product: Livehelperchat Live Helper Chat
CVE-2024-27516Same product: Livehelperchat Live Helper Chat
CVE-2025-69230Shared CWE-779
CVE-2024-36416Shared CWE-779
CVE-2024-36072Shared CWE-779

Affected Assets

livehelperchat
live helper chat
≤ 4.61

Mitigating Controls

Mitigating Controls (NIST 800-53 r5) AI

Defining the exact event types to be logged prevents indiscriminate collection of excessive data.

Audit-record reduction and on-demand reporting directly reduce the impact of overly verbose logs during review.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

DE.AE-04 mostly match
degrades

Excessive logging hinders log processing and forensic analysis, largely undermining DE.AE-04's ability to estimate impact/scope via SIEMs or tools while removing most of that outcome's efficacy.

DE.AE-02 partial match
degrades

Excessive logging undermines event analysis by flooding logs with noise that hinders processing and forensic review, but does not blind or defeat the outcome the way insufficient logging would.

DE.AE-06 partial match
degrades

Excessive logging impairs processing of provided event data and log-analysis findings (one aspect of DE.AE-06) without fully defeating alert/ticket distribution.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

A.8.15 Logging mostly match
prevents

A.8.15 directly requires logging to be configured so that only necessary events are recorded, preventing excessive data.

prevents

Documented operating procedures can include logging guidelines, indirectly reducing excessive logging.

prevents

Monitoring activities can detect excessive logging but do not prescribe how much data should be logged.

References