Cyber Resilience

CVE-2026-35584

Access Control in Freescout ≤ 1.8.212

Public PoCAccess Control
Published
07 April 2026
Modified
16 April 2026
Patch / advisory
CVSS Score v4 6.9
Click a component to see what it means
Raw vectorCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS Score 0.0030 23th percentile
Risk Priority 40 floored blend · peak EPSS

Summary

CVE-2026-35584 is a medium-severity Missing Authentication for Critical Function (CWE-306) vulnerability in Freescout Freescout. Its CVSS base score is 6.9 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked at the 23th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.

The strongest mitigations our analysis identified map to AC-14 (Permitted Actions Without Identification or Authentication) and AC-24 (Access Control Decisions) — see the control section below for these in your framework.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id. This allows…

more

any unauthenticated attacker to mark any thread as read by passing arbitrary IDs, enumerate valid thread IDs via HTTP response codes (200 vs 404), and manipulate opened_at timestamps across conversations (IDOR). This vulnerability is fixed in 1.8.212.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
T1133 External Remote Services Persistence
Adversaries may leverage external-facing remote services to initially access and/or persist within a network.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2026-39384Same product: Freescout Freescout
CVE-2025-48478Same product: Freescout Freescout
CVE-2025-48479Same product: Freescout Freescout
CVE-2025-48481Same product: Freescout Freescout
CVE-2025-48482Same product: Freescout Freescout
CVE-2025-48477Same product: Freescout Freescout
CVE-2025-48476Same product: Freescout Freescout
CVE-2025-48480Same product: Freescout Freescout
CVE-2026-34443Same product: Freescout Freescout
CVE-2025-54366Same product: Freescout Freescout

Affected Assets

freescout
freescout
≤ 1.8.212

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)
  • 6 hardening rules · 3 OS baselines
Validate
Prove the fix (OWASP ASVS)
  • V6.2.3
  • V6.4.4
  • V10.4.16
  • V12.1.3

Mitigating Controls (NIST 800-53 r5) AI

Enforcing approved authorizations on every access request structurally stops a user-controlled key from reaching another user's data.

Directly mandates unique identification and authentication of users before access to functions requiring identity.

Extends the same authentication requirement to non-organizational users accessing critical functionality.

Requires authentication of services before they can invoke or expose critical functions.

Explicitly identifies and limits actions permitted without authentication, preventing critical functions from being exposed.

Requiring explicit access-control decisions on each request blocks unauthorized key-driven access.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.AA-03 full match
prevents

Directly requires authentication of users/services/hardware, which eliminates missing authentication for critical functions.

PR.AA-05 full match
prevents

Enforcing authorization policy and least privilege directly blocks user-controlled key tampering that bypasses access checks.

PR.IR-01 mostly match
prevents

Logical access controls prevent unauthorized data access that results from missing authorization checks on object references.

PR.AA-01 partial match
prevents

Managing identities and credentials is a prerequisite for authentication but does not itself enforce it on critical functions.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

prevents

The control explicitly calls for authentication before any critical function is reached, eliminating the possibility of bypassing authentication for high-value operations.

finds

Security testing can detect missing authorization checks but does not prevent the weakness in production.

prevents

Information access restriction explicitly enforces that users may only retrieve data they are authorized to see, directly addressing user-controlled key bypass.

prevents

Access control policy directly requires enforcement of authorization rules that prevent unauthorized access via manipulated keys.

prevents

Managing access rights includes ensuring users can only access their own records and not bypass authorization by altering identifiers.

prevents

Mandating authentication requirements for critical functions at the requirements-gathering stage ensures that essential operations are not left unprotected by missing login or verification mechanisms.

Hardening callouts derived

Configuration rules from DISA STIG baselines that bear on weaknesses of the type cited by this CVE. Each rule is shown with the relationship its mapping actually records, against the CWE it was authored against. Derived via CVE→CWE over `controls_xwalks` (authoritative rows only; rows rated `none` are excluded).

Oracle Linux 8 (2 rules)
  • V-248585 OL 8 must require reauthentication when using the "sudo" command. prevents CWE-306
  • V-248827 OL 8 must not have the rsh-server package installed. prevents CWE-306
RHEL 7 (2 rules)
  • V-204442 The Red Hat Enterprise Linux operating system must not have the rsh-server package installed. prevents CWE-306
  • V-237635 The Red Hat Enterprise Linux operating system must require re-authentication when using the "sudo" command. prevents CWE-306
RHEL 8 (2 rules)
  • V-230492 RHEL 8 must not have the rsh-server package installed. prevents CWE-306
  • V-237643 RHEL 8 must require re-authentication when using the "sudo" command. prevents CWE-306

References