Cyber Resilience

CVE-2013-4718

Medium

Published: 09 August 2021

Published
09 August 2021
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 5.4 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
EPSS Score 0.0018 39.3th percentile
Risk Priority 11 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2013-4718 is a medium-severity Cross-site Scripting (CWE-79) vulnerability in Otrs Otrs. Its CVSS base score is 5.4 (Medium).

Operationally, ranked at the 39.3th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
3.0.0 — 3.0.21 · 3.1.0 — 3.1.17 · 3.2.0 — 3.2.8
otrs
otrs itsm
3.0.0 — 3.0.8 · 3.1.0 — 3.1.9 · 3.2.0 — 3.2.6

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-79

Penetration testing submits XSS payloads to web applications, detecting cross-site scripting flaws for subsequent remediation.

addresses: CWE-79

Validates web inputs to reject script-related content that could produce XSS.

addresses: CWE-79

Output validation against expected content can reject or sanitize script content in generated web pages, reducing XSS exploitability.

References