Cyber Resilience

CVE-2021-21438

Low

Published: 22 March 2021

Published
22 March 2021
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 3.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
EPSS Score 0.0017 38.4th percentile
Risk Priority 7 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2021-21438 is a low-severity Incorrect Default Permissions (CWE-276) vulnerability in Otrs Faq. Its CVSS base score is 3.5 (Low).

Operationally, ranked at the 38.4th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
faq
6.0.0 — 6.0.29
otrs
otrs
7.0.0 — 7.0.24

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-276

Access control policy can specify and enforce secure default permissions for resources.

addresses: CWE-276

Guides setting of default permissions to the minimum required level.

addresses: CWE-276

Establishes requirements for appropriate default permissions on system resources as part of configuration management.

addresses: CWE-276

Baseline establishment and updates on install/upgrade ensure correct default permissions rather than insecure ones.

addresses: CWE-276

Requiring the most restrictive settings instead of defaults prevents incorrect default permissions on resources.

addresses: CWE-276

Requires documented processes that include setting and maintaining correct default permissions for configuration items.

addresses: CWE-276

Requires addressing secure default permissions in physical and environmental protection controls.

addresses: CWE-276

Tailoring explicitly overrides or scopes default permission assignments in the baseline to match the system's actual risk and operational needs.

References