Cyber Resilience

CVE-2021-21441

High

Published: 16 June 2021

Published
16 June 2021
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 7.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
EPSS Score 0.0030 53.3th percentile
Risk Priority 15 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2021-21441 is a high-severity Cross-site Scripting (CWE-79) vulnerability in Otrs Otrs. Its CVSS base score is 7.5 (High).

Operationally, ranked in the top 46.7% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't…

more

require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
≥ 6.0.1 · 7.0.0 — 7.0.26

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-79

Penetration testing submits XSS payloads to web applications, detecting cross-site scripting flaws for subsequent remediation.

addresses: CWE-79

Validates web inputs to reject script-related content that could produce XSS.

addresses: CWE-79

Output validation against expected content can reject or sanitize script content in generated web pages, reducing XSS exploitability.

References