Cyber Resilience

CVE-2021-36096

Medium

Published: 06 September 2021

Published
06 September 2021
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 5.2 CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
EPSS Score 0.0017 37.6th percentile
Risk Priority 11 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2021-36096 is a medium-severity Exposure of Sensitive Information to an Unauthorized Actor (CWE-200) vulnerability in Otrs Otrs. Its CVSS base score is 5.2 (Medium).

Operationally, ranked at the 37.6th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version…

more

8.0.15 and prior versions.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
≥ 6.0.1 · 7.0.0 — 7.0.29 · 8.0.0 — 8.0.16

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-200 CWE-312

A data action map identifies locations where sensitive information may be exposed to unauthorized actors during processing or transfer.

addresses: CWE-200 CWE-312

The media protection policy defines requirements and procedures to prevent unauthorized disclosure or access to sensitive information on media.

addresses: CWE-200 CWE-312

Encrypting or otherwise protecting data at rest directly prevents unauthorized actors from reading sensitive information stored on disk or other media.

addresses: CWE-200 CWE-312

Directly prevents exposure of critical organizational information by applying OPSEC processes across the SDLC.

addresses: CWE-200

Automated marking applies security attributes to system outputs, making it harder for attackers to exploit unmarked sensitive information leading to unauthorized exposure.

addresses: CWE-200

Proper attribute retention and permitted-value enforcement limits unauthorized actors from accessing sensitive information lacking correct labels.

addresses: CWE-200

Prevents unauthorized exposure of sensitive information by prohibiting untrusted external systems from processing or storing it.

addresses: CWE-200

By enforcing authorization matching prior to sharing, the control reduces the risk of exposing sensitive information to unauthorized actors.

References