Security Resilience

CVE-2023-1315

XSS in Enhancesoft Osticket ≤ 1.16.6

Public PoCXSS
Published
10 March 2023
Modified
21 November 2024
Patch / advisory
CVSS Score v3.1 5.4
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
EPSS Score 0.011 64th percentile
Risk Priority 59 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-1315 is a medium-severity Cross-site Scripting (CWE-79) vulnerability in Enhancesoft Osticket. Its CVSS base score is 5.4 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Protocol or Service Impersonation (T1001.003); ranked in the top 36% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

CVE-2023-1315 is a reflected cross-site scripting vulnerability (CWE-79) affecting the osTicket GitHub repository prior to version 1.16.6. The flaw carries a CVSS 3.1 score of 5.4 and permits an attacker to inject malicious scripts that execute in the context of another user’s session.

An authenticated user with low privileges can exploit the issue by crafting a reflected XSS payload that requires victim interaction, such as clicking a malicious link. Successful exploitation allows limited reading and modification of data within the affected application while changing scope to impact other users.

The referenced commits in the osTicket repository (ec6043935b4e30b5c0dfa544e256717182808a2e) and the associated huntr.dev bounty report document the fix that was merged to resolve the reflected XSS vector; administrators should apply the patch or upgrade to v1.16.6 or later.

EPSS for this CVE rose from lower values to a peak of 0.3935 on 2026-02-03 before receding to the current score of 0.1008, indicating a period of increased exploitation interest after disclosure.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

Cross-site Scripting (XSS) - Reflected in GitHub repository osticket/osticket prior to v1.16.6.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1001.003 Protocol or Service Impersonation Command And Control
Adversaries may impersonate legitimate protocols or web service traffic to disguise command and control activity and thwart analysis efforts.
T1003.004 LSA Secrets Credential Access
Adversaries with SYSTEM access to a host may attempt to access Local Security Authority (LSA) secrets, which can contain a variety of different credential materials, such as credentials for service accounts.
T1003.005 Cached Domain Credentials Credential Access
Adversaries may attempt to access cached domain credentials used to allow authentication to occur in the event a domain controller is unavailable.
T1007 System Service Discovery Discovery
Adversaries may try to gather information about registered local system services.
T1011 Exfiltration Over Other Network Medium Exfiltration
Adversaries may attempt to exfiltrate data over a different network medium than the command and control channel.
T1012 Query Registry Discovery
Adversaries may interact with the Windows Registry to gather information about the system, configuration, and installed software.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2023-27148Same product: Enhancesoft Osticket
CVE-2023-1319Same product: Enhancesoft Osticket
CVE-2023-1316Same product: Enhancesoft Osticket
CVE-2023-1317Same product: Enhancesoft Osticket
CVE-2023-1318Same product: Enhancesoft Osticket
CVE-2023-1320Same product: Enhancesoft Osticket
CVE-2023-27149Same product: Enhancesoft Osticket
CVE-2023-48837Shared CWE-79
CVE-2023-29023Shared CWE-79
CVE-2023-48456Shared CWE-79

Affected Assets

enhancesoft
osticket
≤ 1.16.6

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)

—

Validate
Prove the fix (OWASP ASVS)
  • V1.1.2
  • V1.3.2

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-79

Penetration testing submits XSS payloads to web applications, detecting cross-site scripting flaws for subsequent remediation.

addresses: CWE-79

Validates web inputs to reject script-related content that could produce XSS.

addresses: CWE-79

Output validation against expected content can reject or sanitize script content in generated web pages, reducing XSS exploitability.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
blocks

Secure SDLC practices directly target introduction of XSS via coding standards/testing (mostly), yet the single broad outcome leaves many specific neutralization vectors unaddressed (partial).

PR.PS-02 partial match
blocks

Patching and EOL replacement can remediate known XSS instances in libraries or frameworks (partial) but do nothing to enforce input neutralization in application code (none).

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

removes
removes
removes
removes
blocks

A.5.6 only promotes membership in groups to improve knowledge, receive alerts, and share information; it performs no action that stops XSS exploitation (or even the underlying neutralization defect) and is a pure dependency for other controls per the owner's labeling rule.

References