Raw vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:NCVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.
Summary
CVE-2023-1318 is a medium-severity Cross-site Scripting (CWE-79) vulnerability in Enhancesoft Osticket. Its CVSS base score is 5.4 (Medium).
Operationally, exploitation aligns with the MITRE ATT&CK technique Protocol or Service Impersonation (T1001.003); ranked in the top 37% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.
Deeper analysis AI-assisted summary
Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.
CVE-2023-1318 is a generic cross-site scripting vulnerability (CWE-79) affecting the osTicket GitHub repository prior to version 1.16.6. The flaw received a CVSS 3.1 score of 5.4, reflecting network attack vector, low complexity, low privileges required, and user interaction needed, with changed scope and limited impacts on confidentiality and integrity.
An authenticated user with low privileges can supply crafted input that executes arbitrary script in the context of other users' sessions, enabling actions such as session hijacking or unauthorized data manipulation within the osTicket application. The requirement for user interaction and the changed scope indicate the payload can affect resources beyond the immediate component.
The referenced GitHub commit 343a2b47e164dd9090a3c9477ef273f0efa16a7d and the associated huntr.dev bounty report document the fix that was merged to address the issue; administrators should upgrade to osTicket 1.16.6 or later. The EPSS score rose from a low baseline to a peak of 0.1287 on 2025-12-11 before receding to the current value of 0.0647, indicating a period of increased exploitation interest after disclosure.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2023-23576
Vulnerability Data
Cross-site Scripting (XSS) - Generic in GitHub repository osticket/osticket prior to v1.16.6.
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
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V1.1.2V1.3.2
Likely Mitigating Controls AI
Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.
Penetration testing submits XSS payloads to web applications, detecting cross-site scripting flaws for subsequent remediation.
Validates web inputs to reject script-related content that could produce XSS.
Output validation against expected content can reject or sanitize script content in generated web pages, reducing XSS exploitability.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
Secure SDLC practices directly target introduction of XSS via coding standards/testing (mostly), yet the single broad outcome leaves many specific neutralization vectors unaddressed (partial).
Patching and EOL replacement can remediate known XSS instances in libraries or frameworks (partial) but do nothing to enforce input neutralization in application code (none).
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
A.5.6 only promotes membership in groups to improve knowledge, receive alerts, and share information; it performs no action that stops XSS exploitation (or even the underlying neutralization defect) and is a pure dependency for other controls per the owner's labeling rule.