Cyber Resilience

CVE-2023-28340

XXE in Zohocorp Manageengine Applications Manager ≤ 16.3

Published
11 April 2023
Modified
10 February 2025
Patch / advisory
CVSS Score v3.1 6.5
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N
EPSS Score 0.032 87th percentile
Risk Priority 56 floored blend · peak EPSS

Summary

CVE-2023-28340 is a medium-severity Improper Restriction of XML External Entity Reference (CWE-611) vulnerability in Zohocorp Manageengine Applications Manager. Its CVSS base score is 6.5 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked in the top 13% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

Zoho ManageEngine Applications Manager through version 16320 contains an XML External Entity vulnerability, identified as CVE-2023-28340 and assigned CWE-611. The flaw received a CVSS 3.1 base score of 6.5 reflecting a network attack vector, low attack complexity, and high privileges required, with impacts limited to confidentiality and integrity.

An authenticated administrator can supply malicious XML content to conduct an XXE attack, enabling unauthorized disclosure or modification of files and internal resources accessible to the application. No user interaction is needed for successful exploitation.

Vendor advisories hosted on manageengine.com direct administrators to apply the security updates listed for CVE-2023-28340, which address the issue in the affected product versions.

The associated EPSS score has remained flat at 0.0767 with no material rise after disclosure.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

Zoho ManageEngine Applications Manager through 16320 allows the admin user to conduct an XXE attack.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
T1005 Data from Local System Collection
Adversaries may search local system sources, such as file systems, configuration files, local databases, virtual machine files, or process memory, to find files of interest and sensitive data prior to Exfiltration.
T1213 Data from Information Repositories Collection
Adversaries may leverage information repositories to mine valuable information.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2024-5678Same product: Zohocorp Manageengine Applications Manager
CVE-2018-7890Same product: Zohocorp Manageengine Applications Manager
CVE-2023-29442Same product: Zohocorp Manageengine Applications Manager
CVE-2023-38333Same product: Zohocorp Manageengine Applications Manager
CVE-2025-9787Same product: Zohocorp Manageengine Applications Manager
CVE-2023-28341Same product: Zohocorp Manageengine Applications Manager
CVE-2025-27930Same product: Zohocorp Manageengine Applications Manager
CVE-2024-41140Same product: Zohocorp Manageengine Applications Manager
CVE-2023-29443Same product class: network monitoring / SIEM
CVE-2025-6239Same product: Zohocorp Manageengine Applications Manager

Affected Assets

zohocorp
manageengine applications manager
16.3 · ≤ 16.3

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V1.5.1
  • V15.3.2

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-611

Penetration testing includes XML external entity payloads, detecting XXE vulnerabilities and enabling their mitigation.

addresses: CWE-611

Identifies XML external entity processing via monitoring of unusual file/network access or resource usage.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-01 mostly match
prevents

Hardened XML parser configurations directly disable external entity resolution.

PR.PS-06 mostly match
prevents

Secure SDLC practices include input validation and safe XML parser configuration that prevent XXE.

ID.RA-01 partial match
prevents

Vulnerability scanning can discover XXE flaws but does not prevent their introduction in code.

PR.PS-02 partial match
prevents

Patching eliminates XXE-vulnerable parser versions but is only one aspect of software maintenance.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Security testing in development catches XXE via static analysis and dynamic XML fuzzing.

finds

Vulnerability management identifies and patches XML libraries with unsafe default entity settings.

prevents

Secure development life cycle mandates input validation and entity handling that directly prevents XXE.

prevents

Application security requirements explicitly call for disabling external entity processing in XML parsers.

prevents

Secure architecture principles include safe parser configuration that mitigates external entity risks.

prevents

Secure coding standards require disabling DTDs and external entities in XML processing.

References