Security Resilience

CVE-2023-42228

Zucchetti Helpdeskadvanced ≤ 11.0.33

Published
13 January 2025
Modified
17 April 2025
CVSS Score v3.1 8.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.0045 37th percentile
Risk Priority 64 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-42228 is a high-severity Improper Preservation of Permissions (CWE-281) vulnerability in Zucchetti Helpdeskadvanced. Its CVSS base score is 8.8 (High).

Operationally, exploitation aligns with the MITRE ATT&CK technique Data Obfuscation (T1001); ranked at the 37th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to AC-16 (Security and Privacy Attributes) and AC-3 (Access Enforcement) — see the control section below for these in your framework.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

CVE-2023-42228 is an Incorrect Access Control vulnerability (CWE-281) affecting Pat Infinite Solutions HelpdeskAdvanced versions up to and including 11.0.33. Low-privileged users can edit their own Access Control List (ACL) rules by sending a request directly to the administrative function "AclList/SaveAclRules," bypassing intended restrictions on such operations.

The vulnerability can be exploited by low-privileged users (PR:L) over the network (AV:N) with low attack complexity (AC:L), requiring no user interaction (UI:N) and maintaining unchanged scope (S:U). Successful exploitation results in high impacts to confidentiality, integrity, and availability (C:H/I:H/A:H), yielding a CVSS v3.1 base score of 8.8. This allows attackers to modify ACL rules for their accounts, potentially enabling unauthorized access escalations or other privilege abuses within the HelpdeskAdvanced system.

The primary reference is a GitLab repository at https://gitlab.com/daniele_m/cve-list/-/blob/main/README.md documenting the CVE, with no specific mitigation or patch details provided in the available information. The CVE was published on 2025-01-13.

OWASP Top 10 for Web (2025)

A01:2025 Broken Access Control

EU & UK References

Vulnerability Data

Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Low privileged users can edit their own ACL rules by sending a request to the "AclList/SaveAclRules" administrative function.

CWE(s)
CWE-281

Related Threats

MITRE ATT&CK Enterprise Techniques

T1001 Data Obfuscation Command And Control
Adversaries may obfuscate command and control traffic to make it more difficult to detect.
attack.mitre.org →
T1003.002 Security Account Manager Credential Access
Adversaries may attempt to extract credential material from the Security Account Manager (SAM) database either through in-memory techniques or through the Windows Registry where the SAM database is stored.
attack.mitre.org →
T1003.005 Cached Domain Credentials Credential Access
Adversaries may attempt to access cached domain credentials used to allow authentication to occur in the event a domain controller is unavailable.
attack.mitre.org →
T1005 Data from Local System Collection
Adversaries may search local system sources, such as file systems, configuration files, local databases, virtual machine files, or process memory, to find files of interest and sensitive data prior to Exfiltration.
attack.mitre.org →
T1011 Exfiltration Over Other Network Medium Exfiltration
Adversaries may attempt to exfiltrate data over a different network medium than the command and control channel.
attack.mitre.org →
T1016 System Network Configuration Discovery Discovery
Adversaries may look for details about the network configuration and settings, such as IP and/or MAC addresses, of systems they access or through information discovery of remote systems.
attack.mitre.org →
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2023-42231Same product: Zucchetti Helpdeskadvanced
CVE-2023-42234Same product: Zucchetti Helpdeskadvanced
CVE-2023-42230Same product: Zucchetti Helpdeskadvanced
CVE-2023-42233Same product: Zucchetti Helpdeskadvanced
CVE-2023-42226Same product: Zucchetti Helpdeskadvanced
CVE-2023-42225Same product: Zucchetti Helpdeskadvanced
CVE-2023-42229Same product: Zucchetti Helpdeskadvanced
CVE-2023-42227Same product: Zucchetti Helpdeskadvanced
CVE-2023-42232Same product: Zucchetti Helpdeskadvanced
CVE-2024-54880Shared CWE-281

Affected Assets

zucchetti
helpdeskadvanced
≤ 11.0.33

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)
  • 5 hardening rules · 2 OS baselines
Validate
Prove the fix (OWASP ASVS)

—

Mitigating Controls (NIST 800-53 r5) AI

AC-16 Security and Privacy Attributes good match

Associating and preserving security attributes (including permissions) with objects reduces the chance they are lost or weakened on copy/restore/share.

AC-3 Access Enforcement partial match

Enforcing approved authorizations for access directly stops objects from receiving or retaining less-restrictive permissions than intended.

AC-6 Least Privilege partial match

Least-privilege assignments limit the blast radius when permissions are incorrectly relaxed during copy/restore/share operations.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.AA-05 partial match
blocks

Enforcing least-privilege permission policies and reviews directly prevents incorrect permission propagation on copy/restore/share operations.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

A.5.14 Information transfer partial match
removes
A.5.15 Access control partial match
removes
A.5.16 Identity management partial match
removes
A.5.17 Authentication information partial match
removes
A.5.18 Access rights partial match
removes
A.8.10 Information deletion partial match
removes

Hardening callouts derived

Configuration rules from DISA STIG baselines that bear on weaknesses of the type cited by this CVE. Each rule is shown with the relationship its mapping actually records, against the CWE it was authored against. Derived via CVE→CWE over `controls_xwalks` (higher-evidence rows only; rows rated `none` are excluded).

Windows Server 2019 (1 rule)
  • V-205743 Windows Server 2019 organization created Active Directory Organizational Unit (OU) objects must have proper access control permissions. blocks CWE-281

References