CVE-2023-42231
Zucchetti Helpdeskadvanced ≤ 11.0.33
Raw vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:HCVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.
Summary
CVE-2023-42231 is a high-severity Improper Preservation of Permissions (CWE-281) vulnerability in Zucchetti Helpdeskadvanced. Its CVSS base score is 8.1 (High).
Operationally, exploitation aligns with the MITRE ATT&CK technique Data Obfuscation (T1001); ranked at the 24th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
The strongest mitigations our analysis identified map to AC-16 (Security and Privacy Attributes) and AC-3 (Access Enforcement) — see the control section below for these in your framework.
Deeper analysis AI-assisted summary
Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.
CVE-2023-42231 is an Incorrect Access Control vulnerability (CWE-281) affecting Pat Infinite Solutions HelpdeskAdvanced versions up to and including 11.0.33. The issue allows low-privileged users to delete administrator accounts by sending a specially crafted request to the "WSCView/Delete" function. It has a CVSS v3.1 base score of 8.1 (AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H), indicating high severity due to network accessibility, low attack complexity, and significant impacts on integrity and availability.
A low-privileged user with valid credentials can exploit this vulnerability remotely without user interaction. By targeting the "WSCView/Delete" endpoint, the attacker can delete admin users, potentially leading to denial of service for administrative functions and unauthorized disruption of access controls.
The primary reference for advisories is available at https://gitlab.com/daniele_m/cve-list/-/blob/main/README.md. Specific details on patches or mitigations are not outlined in the provided CVE information.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2023-46690
Vulnerability Data
Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Low privileged users can delete admin users by sending a request to the "WSCView/Delete" function.
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
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- 5 hardening rules · 2 OS baselines
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Mitigating Controls (NIST 800-53 r5) AI
Associating and preserving security attributes (including permissions) with objects reduces the chance they are lost or weakened on copy/restore/share.
Enforcing approved authorizations for access directly stops objects from receiving or retaining less-restrictive permissions than intended.
Least-privilege assignments limit the blast radius when permissions are incorrectly relaxed during copy/restore/share operations.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
Enforcing least-privilege permission policies and reviews directly prevents incorrect permission propagation on copy/restore/share operations.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Hardening callouts derived
Configuration rules from DISA STIG baselines that bear on weaknesses of the type cited by this CVE. Each rule is shown with the relationship its mapping actually records, against the CWE it was authored against. Derived via CVE→CWE over `controls_xwalks` (higher-evidence rows only; rows rated `none` are excluded).
Windows Server 2019 (1 rule)
- V-205743 Windows Server 2019 organization created Active Directory Organizational Unit (OU) objects must have proper access control permissions. blocks CWE-281