Cyber Resilience

CVE-2024-20395

Cisco Webex Teams 3.0.13464.0 … 43.4.0.25788

Published
17 July 2024
Modified
31 July 2025
Patch / advisory
CVSS Score v3.1 6.4
Click a component to see what it means
Raw vectorCVSS:3.1/AV:A/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:N
EPSS Score 0.0022 12th percentile
Risk Priority 46 floored blend · peak EPSS

Summary

CVE-2024-20395 is a medium-severity Unprotected Transport of Credentials (CWE-523) vulnerability in Cisco Webex Teams. Its CVSS base score is 6.4 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Network Sniffing (T1040); ranked at the 12th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

The strongest mitigations our analysis identified map to SC-8 (Transmission Confidentiality and Integrity) — see the control section below for these in your framework.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

A vulnerability in the media retrieval functionality of Cisco Webex App could allow an unauthenticated, adjacent attacker to gain access to sensitive session information. This vulnerability is due to insecure transmission of requests to backend services when the app accesses…

more

embedded media, such as images. An attacker could exploit this vulnerability by sending a message with embedded media that is stored on a messaging server to a targeted user. If the attacker can observe transmitted traffic in a privileged network position, a successful exploit could allow the attacker to capture session token information from insecurely transmitted requests and possibly reuse the captured session information to take further actions as the targeted user.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1040 Network Sniffing Credential Access
Adversaries may passively sniff network traffic to capture information about an environment, including authentication material passed over the network.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2023-20104Same product: Cisco Webex Teams
CVE-2025-20236Same product: Cisco Webex Teams
CVE-2024-20396Same product: Cisco Webex Teams
CVE-2026-56587Shared CWE-523
CVE-2026-8668Shared CWE-523
CVE-2026-20151Same vendor: Cisco
CVE-2023-31277Shared CWE-523
CVE-2024-4188Shared CWE-523
CVE-2023-37464Same vendor: Cisco
CVE-2025-20348Same vendor: Cisco

Affected Assets

cisco
webex teams
3.0.13464.0, 3.0.13538.0, 3.0.13588.0, 3.0.14154.0, 3.0.14234.0

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)
  • 5 hardening rules · 3 OS baselines
Validate
Prove the fix (OWASP ASVS)

Mitigating Controls (NIST 800-53 r5) AI

SC-8 requires confidentiality protection for transmitted data, directly stopping credentials from traveling in plaintext.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.DS-02 full match
prevents

Encryption of data-in-transit directly prevents exposure of credentials during login.

PR.AA-04 mostly match
prevents

Protecting identity assertions in transit covers credential transport but is narrower than the full control scope.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

prevents

Requires use of cryptography, directly enabling encryption of credentials in transit.

prevents

Requires secure information transfer, which can include protecting credentials in transit.

degrades

Addresses management of authentication information, indirectly supporting protection during transmission.

prevents

Requires network security controls that can protect credential transmission.

prevents

Addresses security of network services, which may include protecting authentication traffic.

prevents

Specifies application security requirements that can include secure credential transmission.

Hardening callouts derived

Configuration rules from DISA STIG baselines that bear on weaknesses of the type cited by this CVE. Each rule is shown with the relationship its mapping actually records, against the CWE it was authored against. Derived via CVE→CWE over `controls_xwalks` (authoritative rows only; rows rated `none` are excluded).

RHEL 8 (2 rules)
  • V-230487 RHEL 8 must not have the telnet-server package installed. prevents CWE-523
  • V-230492 RHEL 8 must not have the rsh-server package installed. prevents CWE-523

References