Raw vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HSummary
CVE-2025-40551 is a critical-severity Deserialization of Untrusted Data (CWE-502) vulnerability in Solarwinds Web Help Desk. Its CVSS base score is 9.8 (Critical).
Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked in the top 0.3% of CVEs by exploit likelihood; CISA has added it to the Known Exploited Vulnerabilities catalog.
The strongest mitigations our analysis identified map to SI-10 (Information Input Validation) and SI-2 (Flaw Remediation) — see the control section below for these in your framework.
Deeper analysis AI-assisted summary
Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.
CVE-2025-40551 is an untrusted data deserialization vulnerability (CWE-502) affecting SolarWinds Web Help Desk. Published on January 28, 2026, it enables remote code execution (RCE), allowing attackers to run arbitrary commands on the host machine. The vulnerability carries a CVSS v3.1 base score of 9.8 (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H), indicating critical severity due to its high impact on confidentiality, integrity, and availability.
Unauthenticated remote attackers can exploit this vulnerability over the network with low complexity and no user interaction required. Successful exploitation grants full control over the affected host, potentially leading to complete system compromise, data theft, or further lateral movement within the environment.
SolarWinds has published mitigation details in their security advisory at https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40551 and Web Help Desk 2026.1 release notes at https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm, which include patches addressing the issue. The vulnerability is also listed in CISA's Known Exploited Vulnerabilities Catalog at https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-40551, urging federal agencies to apply mitigations promptly.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2025-206426
Vulnerability Data
SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.
- CWE(s)
- KEV Date Added
- See CISA KEV catalog
Related Threats
MITRE ATT&CK Enterprise TechniquesAI
Why these techniques?
Untrusted data deserialization vulnerability in SolarWinds Web Help Desk enables unauthenticated remote code execution over the network in a public-facing web application, directly mapping to T1190: Exploit Public-Facing Application.
Likely ATT&CK TechniquesAI
Techniques this vulnerability likely enables, inferred from its description, weakness type, and attributed-actor tradecraft. Confidence is per-technique.
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
Mitigating Controls (NIST 800-53 r5) AI
SI-2 mandates timely identification, reporting, and correction of software flaws like this untrusted deserialization vulnerability through vendor patches such as SolarWinds Web Help Desk 2026.1.
SI-10 requires validation of input format, type, and content, directly preventing exploitation of untrusted data deserialization by rejecting malicious payloads.
RA-5 ensures vulnerability scanning identifies critical issues like CVE-2025-40551 in SolarWinds Web Help Desk, enabling prioritization for remediation.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
PR.PS-02 addresses only post-deployment updates/patching and cannot prevent introduction of unsafe deserialization code, yet it can remediate some instances when the flaw exists in outdated libraries or components.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Security testing includes validation of deserialization routines and the use of untrusted data, reducing the likelihood that unsafe object reconstruction will be deployed.
Requiring vetted libraries, regular updates and SAST before release reduces the likelihood that deserialization logic will accept and act on attacker-controlled serialized objects.
Regular scanning of third-party libraries and timely patching reduce the likelihood that unsafe deserialization vulnerabilities remain active.
Mandatory malware scanning of data received over networks or storage media intercepts malicious serialized payloads before they are deserialized by the target application.