Cyber Resilience

CVE-2025-40551

RCE in Solarwinds Web Help Desk ≤ 2026.1

CISA KEVActive ExploitationEUVD ExploitedRCEDeserialization
Published
28 January 2026
Modified
03 February 2026
Patch / advisory
CVSS Score v3.1 9.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.84 99.7th percentile
Risk Priority 97 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2025-40551 is a critical-severity Deserialization of Untrusted Data (CWE-502) vulnerability in Solarwinds Web Help Desk. Its CVSS base score is 9.8 (Critical).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploit Public-Facing Application (T1190); ranked in the top 0.3% of CVEs by exploit likelihood; CISA has added it to the Known Exploited Vulnerabilities catalog.

The strongest mitigations our analysis identified map to SA-11 (Developer Testing and Evaluation) and SI-10 (Information Input Validation) — see the control section below for these in your framework.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

CVE-2025-40551 is an untrusted data deserialization vulnerability (CWE-502) affecting SolarWinds Web Help Desk. Published on January 28, 2026, it enables remote code execution (RCE), allowing attackers to run arbitrary commands on the host machine. The vulnerability carries a CVSS v3.1 base score of 9.8 (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H), indicating critical severity due to its high impact on confidentiality, integrity, and availability.

Unauthenticated remote attackers can exploit this vulnerability over the network with low complexity and no user interaction required. Successful exploitation grants full control over the affected host, potentially leading to complete system compromise, data theft, or further lateral movement within the environment.

SolarWinds has published mitigation details in their security advisory at https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40551 and Web Help Desk 2026.1 release notes at https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm, which include patches addressing the issue. The vulnerability is also listed in CISA's Known Exploited Vulnerabilities Catalog at https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-40551, urging federal agencies to apply mitigations promptly.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

CWE(s)
KEV Date Added
See CISA KEV catalog

Related Threats

MITRE ATT&CK Enterprise Techniques

T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
T1203 Exploitation for Client Execution Execution
Adversaries may exploit software vulnerabilities in client applications to execute code.
T1210 Exploitation of Remote Services Lateral Movement
Adversaries may exploit remote services to gain unauthorized access to internal systems once inside of a network.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2025-26399Same product: Solarwinds Web Help Deskboth on KEV
CVE-2024-28986Same product: Solarwinds Web Help Deskboth on KEV
CVE-2025-40553Same product: Solarwinds Web Help Desk
CVE-2024-28988Same product: Solarwinds Web Help Desk
CVE-2025-40536Same product: Solarwinds Web Help Deskboth on KEV
CVE-2024-28987Same product: Solarwinds Web Help Deskboth on KEV
CVE-2024-45709Same product: Solarwinds Web Help Desk
CVE-2025-26400Same product: Solarwinds Web Help Desk
CVE-2026-28323Same product: Solarwinds Web Help Desk
CVE-2025-40552Same product: Solarwinds Web Help Desk

Affected Assets

solarwinds
web help desk
≤ 2026.1

Mitigating Controls

Mitigating Controls (NIST 800-53 r5) AI

Developer testing and evaluation can uncover deserialization flaws before deployment.

Input validation directly stops deserialization of untrusted data by ensuring inputs are valid before processing.

Engineering principles such as safe deserialization and input sanitization structurally prevent the weakness from being introduced.

Integrity verification tools can detect malformed or tampered serialized data after the fact.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-02 none match
prevents

PR.PS-02 addresses only post-deployment updates/patching and cannot prevent introduction of unsafe deserialization code, yet it can remediate some instances when the flaw exists in outdated libraries or components.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Security testing includes validation of deserialization routines and the use of untrusted data, reducing the likelihood that unsafe object reconstruction will be deployed.

prevents

Requiring vetted libraries, regular updates and SAST before release reduces the likelihood that deserialization logic will accept and act on attacker-controlled serialized objects.

finds

Regular scanning of third-party libraries and timely patching reduce the likelihood that unsafe deserialization vulnerabilities remain active.

References