CVE-2025-48475
Published: 29 May 2025
Summary
CVE-2025-48475 is a medium-severity Incorrect Authorization (CWE-863) vulnerability in Freescout Freescout. Its CVSS base score is 5.3 (Medium).
Operationally, ranked at the 45.2th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2025-16399
Vulnerability details
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As…
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a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.
- CWE(s)
Related Threats
No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.
Affected Assets
Mitigating Controls
Likely Mitigating Controls AI
Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.
Periodic review and update of procedures reduces incorrect authorization implementations over time.
Supervision identifies cases where authorization logic incorrectly permits unauthorized actions.
Defining permitted attribute values and auditing modifications reduces the chance of incorrect authorization outcomes due to tampered or missing labels.
The authorization process and usage restrictions help prevent incorrect authorization for remote access types.
Establishing configuration and connection requirements helps ensure correct rather than incorrect authorization for wireless access.
Establishing connection authorization processes for mobile devices helps ensure authorization decisions are correctly implemented rather than incorrect.
Monitoring account use, notifying on changes, and reviewing accounts for compliance corrects incorrect authorization assignments.
Ensures authorization decisions for external system use are correctly implemented and enforced.