Security Resilience

CVE-2026-26895

Enhancesoft Osticket ≤ 1.18.3

Public PoC
Published
02 April 2026
Modified
24 July 2026
CVSS Score v3.1 5.3
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
EPSS Score 0.0041 35th percentile
Risk Priority 44 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2026-26895 is a medium-severity Observable Discrepancy (CWE-203) vulnerability in Enhancesoft Osticket. Its CVSS base score is 5.3 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique Brute Force (T1110); ranked at the 35th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.

The strongest mitigations our analysis identified map to IA-6 (Authentication Feedback) and SI-11 (Error Handling) — see the control section below for these in your framework.

EU & UK References

Vulnerability Data

User enumeration vulnerability in /pwreset.php in osTicket v1.18.2 allows remote attackers to enumerate valid usernames registered in the platform.

CWE(s)
CWE-203

Related Threats

MITRE ATT&CK Enterprise Techniques

T1110 Brute Force Credential Access
Adversaries may use brute force techniques to gain access to accounts when passwords are unknown or when password hashes are obtained.
attack.mitre.org →
T1087 Account Discovery Discovery
Adversaries may attempt to get a listing of valid accounts, usernames, or email addresses on a system or within a compromised environment.
attack.mitre.org →
T1558.004 AS-REP Roasting Credential Access
Adversaries may reveal credentials of accounts that have disabled Kerberos preauthentication by [Password Cracking](https://attack.
attack.mitre.org →
T1595 Active Scanning Reconnaissance
Adversaries may execute active reconnaissance scans to gather information that can be used during targeting.
attack.mitre.org →
T1595.001 Scanning IP Blocks Reconnaissance
Adversaries may scan victim IP blocks to gather information that can be used during targeting.
attack.mitre.org →
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2023-46967Same product: Enhancesoft Osticket
CVE-2023-1320Same product: Enhancesoft Osticket
CVE-2023-1318Same product: Enhancesoft Osticket
CVE-2023-1317Same product: Enhancesoft Osticket
CVE-2023-1316Same product: Enhancesoft Osticket
CVE-2023-1319Same product: Enhancesoft Osticket
CVE-2023-27149Same product: Enhancesoft Osticket
CVE-2023-1315Same product: Enhancesoft Osticket
CVE-2023-27148Same product: Enhancesoft Osticket
CVE-2023-30082Same product: Enhancesoft Osticket

Affected Assets

enhancesoft
osticket
≤ 1.18.3

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)
  • 1 hardening rule · 1 OS baseline
Validate
Prove the fix (OWASP ASVS)

—

Mitigating Controls (NIST 800-53 r5) AI

IA-6 Authentication Feedback good match

Obscures authentication feedback so that success/failure differences are not observable to attackers.

SI-11 Error Handling good match

Requires error messages to avoid revealing exploitable details, directly stopping observable response discrepancies.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
blocks

Secure SDLC practices directly prevent observable response discrepancies via consistent error handling and timing.

References