Security Resilience

CVE-2023-30082

Enhancesoft Osticket 1.17.2

Public PoC
Published
14 June 2023
Modified
06 January 2025
CVSS Score v3.1 7.5
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
EPSS Score 0.010 62th percentile
Risk Priority 59 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-30082 is a high-severity Improper Validation of Specified Quantity in Input (CWE-1284) vulnerability in Enhancesoft Osticket. Its CVSS base score is 7.5 (High).

Operationally, exploitation aligns with the MITRE ATT&CK technique OS Credential Dumping (T1003); ranked in the top 38% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.

EU & UK References

Vulnerability Data

A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 characters) is supplied using the osTicket application. This can cause the website to go down or stop responding. When a long…

more

password is entered, this procedure will consume all available CPU and memory.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1003 OS Credential Dumping Credential Access
Adversaries may attempt to dump credentials to obtain account login and credential material, normally in the form of a hash or a clear text password.
T1003.001 LSASS Memory Credential Access
Adversaries may attempt to access credential material stored in the process memory of the Local Security Authority Subsystem Service (LSASS).
T1003.002 Security Account Manager Credential Access
Adversaries may attempt to extract credential material from the Security Account Manager (SAM) database either through in-memory techniques or through the Windows Registry where the SAM database is stored.
T1003.003 NTDS Credential Access
Adversaries may attempt to access or create a copy of the Active Directory domain database in order to steal credential information, as well as obtain other information about domain members such as devices, users, and access rights.
T1003.004 LSA Secrets Credential Access
Adversaries with SYSTEM access to a host may attempt to access Local Security Authority (LSA) secrets, which can contain a variety of different credential materials, such as credentials for service accounts.
T1006 Direct Volume Access Stealth
Adversaries may directly access a volume to bypass file access controls and file system monitoring.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2025-26241Same product: Enhancesoft Osticket
CVE-2023-1319Same product: Enhancesoft Osticket
CVE-2023-1315Same product: Enhancesoft Osticket
CVE-2023-27149Same product: Enhancesoft Osticket
CVE-2023-1317Same product: Enhancesoft Osticket
CVE-2023-1316Same product: Enhancesoft Osticket
CVE-2023-27148Same product: Enhancesoft Osticket
CVE-2023-46967Same product: Enhancesoft Osticket
CVE-2023-1320Same product: Enhancesoft Osticket
CVE-2023-1318Same product: Enhancesoft Osticket

Affected Assets

enhancesoft
osticket
1.17.2

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)

—

Validate
Prove the fix (OWASP ASVS)
  • V6.7.2
  • V1.4.2
  • V2.2.1
  • V2.2.2

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 partial match
blocks

Secure SDLC practices directly require proper quantity/length validation in input handling.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

removes
removes
removes
removes
removes

References