Cyber Resilience

CVE-2023-30082

Enhancesoft Osticket 1.17.2

Public PoC
Published
14 June 2023
Modified
06 January 2025
CVSS Score v3.1 7.5
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
EPSS Score 0.010 60th percentile
Risk Priority 59 floored blend · peak EPSS

Summary

CVE-2023-30082 is a high-severity Improper Validation of Specified Quantity in Input (CWE-1284) vulnerability in Enhancesoft Osticket. Its CVSS base score is 7.5 (High).

Operationally, exploitation aligns with the MITRE ATT&CK technique Exploitation for Privilege Escalation (T1068); ranked in the top 40% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.

EU & UK References

Vulnerability Data

A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 characters) is supplied using the osTicket application. This can cause the website to go down or stop responding. When a long…

more

password is entered, this procedure will consume all available CPU and memory.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1068 Exploitation for Privilege Escalation Privilege Escalation
Adversaries may exploit software vulnerabilities in an attempt to elevate privileges.
T1190 Exploit Public-Facing Application Initial Access
Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network.
T1203 Exploitation for Client Execution Execution
Adversaries may exploit software vulnerabilities in client applications to execute code.
T1210 Exploitation of Remote Services Lateral Movement
Adversaries may exploit remote services to gain unauthorized access to internal systems once inside of a network.
T1212 Exploitation for Credential Access Credential Access
Adversaries may exploit software vulnerabilities in an attempt to collect credentials.
T1499 Endpoint Denial of Service Impact
Adversaries may perform Endpoint Denial of Service (DoS) attacks to degrade or block the availability of services to users.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2026-22200Same product: Enhancesoft Osticket
CVE-2020-24881Same product: Enhancesoft Osticket
CVE-2025-26241Same product: Enhancesoft Osticket
CVE-2023-1318Same product: Enhancesoft Osticket
CVE-2023-46967Same product: Enhancesoft Osticket
CVE-2023-1320Same product: Enhancesoft Osticket
CVE-2023-1317Same product: Enhancesoft Osticket
CVE-2023-1319Same product: Enhancesoft Osticket
CVE-2023-27149Same product: Enhancesoft Osticket
CVE-2023-1316Same product: Enhancesoft Osticket

Affected Assets

enhancesoft
osticket
1.17.2

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

Detect
Catch it (NIST detect / respond)

Harden
Shrink the surface (DISA STIG)

Validate
Prove the fix (OWASP ASVS)
  • V6.7.2
  • V1.4.2
  • V2.1.1
  • V2.2.1

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
prevents

Secure SDLC practices directly require proper quantity/length validation in input handling.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

finds

Security testing in development can detect missing quantity validation but does not itself implement the control.

prevents

Secure development lifecycle mandates input validation for quantity fields, directly preventing CWE-1284.

prevents

Application security requirements explicitly call for validation of size/length inputs, mitigating CWE-1284.

prevents

Secure architecture principles encourage robust input handling but do not specifically address quantity validation.

prevents

Secure coding standards require explicit checks on numeric quantity inputs, fully addressing CWE-1284.

References