Raw vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:HSummary
CVE-2026-48208 is a medium-severity Uncontrolled Resource Consumption (CWE-400) vulnerability in Otrs Otrs. Its CVSS base score is 6.5 (Medium).
Operationally, exploitation aligns with the MITRE ATT&CK technique OS Exhaustion Flood (T1499.001); ranked at the 26th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
The strongest mitigations our analysis identified map to SC-5 (Denial-of-service Protection) and SC-6 (Resource Availability) — see the control section below for these in your framework.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2026-33548
Vulnerability Data
An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are…
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opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Mitigating Controls (NIST 800-53 r5) AI
SC-5 directly limits the effects of resource-exhaustion events that constitute uncontrolled consumption.
SC-6 enforces explicit allocation limits on resources, structurally preventing the weakness from occurring.
Input validation directly requires complete filtering of special elements on received data before further processing or forwarding.
Process isolation confines resource consumption to separate domains, reducing blast radius without stopping the root flaw.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
Explicitly requires monitoring and maintaining resource capacity, directly addressing uncontrolled consumption to preserve availability.
Secure SDLC practices directly require complete input filtering and sanitization to prevent this weakness.
Continuous monitoring of computing resources can detect resource exhaustion but does not itself enforce allocation limits.
Resilience mechanisms such as avoiding single points of failure indirectly reduce impact of resource exhaustion.
Hardened configuration baselines can include resource quotas and limits that constrain consumption.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Resource-utilization monitoring and alerting on bottlenecks or overloads limits the impact of denial-of-service or resource-exhaustion attacks.
Security testing in development and acceptance can detect incomplete filtering but does not itself implement the filtering.
By continuously monitoring utilization, stress-testing peak loads, and maintaining documented plans to scale or throttle resources, the control directly limits an attacker’s ability to drive a system into uncontrolled resource exhaustion.
Pre-agreed severity-based prioritization and resource allocation during incident triage reduce the likelihood that an attacker-induced resource exhaustion will overwhelm the organization before corrective action is taken.
Business-continuity plans that include resource-management controls reduce the likelihood that an attacker can trigger uncontrolled resource consumption by forcing the system into a degraded or fallback state.
Defining RTOs and capacity requirements for ICT services during business-impact analysis forces organizations to provision sufficient resources and throttling mechanisms, reducing the likelihood that an attacker can induce denial-of-service through uncontrolled resource consumption.