CVE-2026-48209
Published: 01 June 2026
Summary
CVE-2026-48209 is a high-severity Cross-site Scripting (CWE-79) vulnerability in Otrs Otrs. Its CVSS base score is 7.1 (High).
Operationally, exploitation aligns with the MITRE ATT&CK technique Browser Session Hijacking (T1185); ranked at the 12.2th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2026-33547
Vulnerability details
An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs,…
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attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
- CWE(s)
Related Threats
MITRE ATT&CK Enterprise TechniquesAI
Why these techniques?
Reflected XSS directly enables browser session hijacking by allowing arbitrary script execution in an authenticated web session context.
CVEs Like This One
Affected Assets
Mitigating Controls
Likely Mitigating Controls AI
Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.
Output validation against expected content can reject or sanitize script content in generated web pages, reducing XSS exploitability.
Penetration testing submits XSS payloads to web applications, detecting cross-site scripting flaws for subsequent remediation.
Validates web inputs to reject script-related content that could produce XSS.